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ncbillnc
Fontana Dam, North Carolina

First and last time at this hotel

2.0 of 5 bubblesReviewed 27 Apr 2018
A very poor substitute for a hotel room. Patched and painted 100 times all over the room. bare bones for lighting, streaky shades in the shower walls, very poor lighting in the room and one did not work at all and I had the front desk send a guy with a replacement bulb.
At least the internet worked.
Breakfast was a joke! Cereal and toast and coffee; that's it!.
Avoid this hotel any way you can.
Date of stay: April 2018
Trip type: Travelled on business
1.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
1.0 of 5 bubblesService
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HotelMangmt321, Hotel Support at Hotel Valdosta GA - University, responded to this review
Responded 23 May 2018
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback. We apologize for any inconvenience you experienced.

We are hoping that you will provide us with another opportunity to serve your lodging needs again in the future here at the Super Value Inn Valdosta, GA.

Sincerely,

Hotel Management
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (39)
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3 - 8 of 39 reviews
Reviewed 23 April 2018 via mobile

Front desk day lady who said her name was Brianna was excellent, extremely helpful, and also made sure to keep a conversation while checking me in will be coming back very soon, they also allowed my pet to come in for a cheap rate

Date of stay: April 2018
Trip type: Travelled with friends
Thank Brianna B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HotelMangmt321, Hotel Support at Hotel Valdosta GA - University, responded to this reviewResponded 26 April 2018

Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback and look forward to serving your lodging needs again in the future here at the Super Value Inn - Valdosta, GA. Sincerely, Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 April 2018

Rooms are all redone and really nice! Bathrooms nice and clean,I am very fussy about the bathroom. Lobby bright and clean looking. The whole place is really nice and clean. Very quiet for sleeping also. Cereal,toast,yogurt,coffee,juice and milk for breakfast. Danish rolls and bagels also. We will be back when we travel through this area.

Date of stay: April 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Patricia W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HotelMangmt321, Hotel Support at Hotel Valdosta GA - University, responded to this reviewResponded 19 April 2018

Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback and look forward to serving your lodging needs again in the future here at the Super Value Inn - Valdosta, GA.

Sincerely,

Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 September 2017 via mobile

Dirty dirty Dirty! Stay here only if there is no other place to stay. I would've rather stayed in my car overnight. There was a 1 inch gap at the bottom of the door. Insects walked in freely. Some spent their last day in our room but no one discarded of their shells.

Date of stay: September 2017
Trip type: Travelled with family
Thank travelbound1960
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HotelMangmt321, Hotel Support at Hotel Valdosta GA - University, responded to this reviewResponded 22 September 2017

Dear Valued Guest:

Thank you for contacting me directly and allowing me this opportunity to apologize for the inconvenience you experienced during your stay at our hotel. I appreciate you taking the time to advise us of your dissatisfaction. There is never an excuse for providing a valued guest, such as you, with anything less than a perfect experience.

We credit our success in the lodging industry to providing good service and quality accommodations at affordable prices. We appreciate your willingness to take the time to let us know where improvements are needed so that we may continue to maintain our high standards.

We apologize for the inconvenience this has caused you and have taken corrective action to ensure that this incident will not occur in the future. We hope you will give us an opportunity to service your future lodging needs.

Sincerely,
Hotel Management
Super Value Inn - Valdosta, GA

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 September 2017 via mobile

Horrible hotel/motel. They make you pay up front and no refunds if you want to leave early. The only surprise I had on this stay was I didnt see a roach. We stayed only because we had nowhere else to go from hurricane Irma. Extremely out dated and dirty. Everything is broken in one Sharpe or another. Beds hard as a rock. They don't give you enough towels. When you ask for more they dont have more to give you.


Date of stay: September 2017
Trip type: Travelled with family
Thank yvonned528
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Amit T, Manager at Hotel Valdosta GA - University, responded to this reviewResponded 25 November 2017

"Dear Valued Guest:

Thank you for contacting us directly and allowing us this opportunity to apologize for the inconveniences you experienced during your stay at our hotel on. We appreciate you taking the time to advise us of your dissatisfaction. There is never an excuse for providing a valued guest, such as you, with anything less than a perfect experience.

We credit our success in the lodging industry to providing good service and quality accommodations at affordable prices. We appreciate your willingness to take the time to let us know where improvements are needed so that we may continue to maintain our high standards.

We apologize for the inconvenience this has caused you and have taken corrective action to ensure that this incident will not occur in the future. I hope you will give us an opportunity to service your future lodging needs."

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 July 2017

I'd like to start off by saying that I have stayed in some awful places and this is by far the worst. I booked 3 rooms for my family. Each one had a major problem. We did not stay the night because it was not safe. The staff refused a refund and did not even offer to fix the problems or put us in cleaner rooms. Problems in 3 rooms - mold, dusty everything, hard beds, hair on towels, old food in refrigerator, freezer had old food melted and refrozen, stains on sheets and furniture, microwave had inch of dust below it and was filthy, non-working phones, broken shower curtains, ACs broken or loud and rattling, ice maker outside was filthy, and broken TV remote.

Don't stay here unless you want to catch a respiratory infection or MRSA.

Date of stay: July 2017
  • Trip type: Travelled with family
    • Value
    • Rooms
    • Service
1  Thank P6146EPwilliamh
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HotelMangmt321, Hotel Support at Hotel Valdosta GA - University, responded to this reviewResponded 1 August 2017

Dear Valued Guest:

Thank you for contacting me directly and allowing me this opportunity to apologize for the inconvenience you experienced during your stay at our hotel. I appreciate you taking the time to advise us of your dissatisfaction. There is never an excuse for providing a valued guest, such as you, with anything less than a perfect experience.

We credit our success in the lodging industry to providing good service and quality accommodations at affordable prices. We appreciate your willingness to take the time to let us know where improvements are needed so that we may continue to maintain our high standards.

We apologize for the inconvenience this has caused you and have taken corrective action to ensure that this incident will not occur in the future. We hope that you will allow us another opportunity in the future to serve your lodging needs. Please feel free to contact us directly at the property, and we can extend you a 25% discount on a future booking.

Sincerely,
Hotel Management
Super Value Inn - Valdosta, GA

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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