The photos that are being used to advertise this property are NOT of this particular location. The parking lot is dangerous to enter from the busy strip mall next door. I did not feel safe leaving my car unattended in the parking lot. The room was not ready when we arrived and hour and a half after check-in time and would not be fore quite some time. Overall run down, including using old reprogrammed entry cards from another hotel.
On way north I reserved one night. Got there around 8 pm, the night auditor was nice, got my room, and from the get go, the electronic door did not open despite the green light. Went back to the office, back and forth, one time open and six times not. Finally the auditor had to go up the stairs to open it for me manually. I told her, and the very unfriendly female manager/owner that it was due to the cold, and the batteries in the e-lock need to be changed out, or not enough power to open the door.
After many attempts, the night auditor got the door open, but then it would not open again. They both told me (manager and auditor) that the office was soon closing. So I then had to stay in, (and without dinner), or risk getting locked out and sleeping in my car. Oh, and no extra rooms with which to switch out.
Once inside, the room was old but clean enough. Owner/management was abyssmal. Don't take the risk. Zero customer service. The owner didn't even have the courtesy to look me in my eye, and instead speaking only to the auditor, as if I wasn't standing right there. Tacky and rude.
At $79 for a night, this was a great bargain. Front desk staff super nice. The rooms, were very simple, yet very clean. Beds were comfortable and location was quite. Breakfast was provided. If you are spending the night in Valdosta try them out.
The WiFi didn’t work, the tv had a million channels that mostly didn’t work. The walls are paper thin. The bath towels are the size of hand towels and thin. The beds are all queens but they don’t have a fitted bottom sheet so it tears up immediately, plenty of FLAT pillows in need of replacement. Fridge works fine and the shower was simple with plenty of hot water.
This hotel chain is the worst! I booked 2 rooms over a month ago. After driving 11 hours, I arrived to find that they had overbooked and cancelled my reservations. When I called "customer service" I was told that they were sorry. I asked to speak to a supervisor, I was told they were all too busy to talk to customers. If you want to book a room and actually have it when you arrive, I suggest ANY other hotel chain except OYO. THE WORST!!
