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Pierre1999
Fort Lauderdale, Florida

Grimy little hotel with no customer service from owner

2.0 of 5 bubblesReviewed 1 Jan 2023
On way north I reserved one night. Got there around 8 pm, the night auditor was nice, got my room, and from the get go, the electronic door did not open despite the green light. Went back to the office, back and forth, one time open and six times not. Finally the auditor had to go up the stairs to open it for me manually. I told her, and the very unfriendly female manager/owner that it was due to the cold, and the batteries in the e-lock need to be changed out, or not enough power to open the door.

After many attempts, the night auditor got the door open, but then it would not open again. They both told me (manager and auditor) that the office was soon closing. So I then had to stay in, (and without dinner), or risk getting locked out and sleeping in my car. Oh, and no extra rooms with which to switch out.

Once inside, the room was old but clean enough. Owner/management was abyssmal. Don't take the risk. Zero customer service. The owner didn't even have the courtesy to look me in my eye, and instead speaking only to the auditor, as if I wasn't standing right there. Tacky and rude.
Date of stay: December 2022
1.0 of 5 bubblesValue
3.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
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Reviews (28)
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4 - 9 of 28 reviews
Reviewed 30 October 2022 via mobile

At $79 for a night, this was a great bargain. Front desk staff super nice. The rooms, were very simple, yet very clean. Beds were comfortable and location was quite. Breakfast was provided. If you are spending the night in Valdosta try them out.

Date of stay: October 2022
Trip type: Travelled as a couple
Thank H5744EWsandrah
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 9 October 2022 via mobile

The WiFi didn’t work, the tv had a million channels that mostly didn’t work. The walls are paper thin. The bath towels are the size of hand towels and thin. The beds are all queens but they don’t have a fitted bottom sheet so it tears up immediately, plenty of FLAT pillows in need of replacement. Fridge works fine and the shower was simple with plenty of hot water.

Room tip: Convenient location
Date of stay: October 2022
Trip type: Travelled as a couple
Thank Jaci W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 14 July 2022

This hotel chain is the worst! I booked 2 rooms over a month ago. After driving 11 hours, I arrived to find that they had overbooked and cancelled my reservations. When I called "customer service" I was told that they were sorry. I asked to speak to a supervisor, I was told they were all too busy to talk to customers. If you want to book a room and actually have it when you arrive, I suggest ANY other hotel chain except OYO. THE WORST!!

Room tip: Go Somewhere Else!
Date of stay: July 2022
Thank bradleyk845
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 30 October 2021 via mobile

I stop here on my North to South travel.Hilton across the street so you know great area.They have newer Amana AC unit digital to 60 which is best AC units to 60 at any hotel.Nice wood floors in room.Nice big high definition TV.Great prices.Planet Fitness 3 miles away and never closes and one of the better ones.Nice mini fridge/freezer/microwave in room.Save your money and stay here.It was a Motel 6 and it was good then too.

Date of stay: October 2021
Trip type: Travelled solo
Thank ara421
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 31 July 2021

This place is a real turnaround, It has been completely refurbished, with a new company, with new beds, bathrooms, fridge, microwave, bed linens, and more. It's really, really nice and very comfortable. I stayed an extra night I was enjoying it so much. I also got to enjoy their really clean pool. It was lovely. Very handy being right next door to Burger King for breakfast and lunch etc plus numerous shops and restaurants all within walking distance. It's a great place to stay.

Date of stay: July 2021
    • Sleep Quality
    • Rooms
    • Service
Thank cllrburton
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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