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Keke L
New York City, New York

A Good Night's Sleep.

4.0 of 5 bubblesReviewed 1 Jan 2024
Driving from Nashville, I got tired and stopped here on my way to Florida. I like most Holdiay Inns. They don't all offer the same things though. On this same trip I stayed at an IHG, Holiday Inn, my room had a jacuzzi in my room.

There are restaurants, shopping and gas stations very close to this hotel.
Date of stay: October 2023
Trip type: Travelled solo
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, Owner at Holiday Inn Express & Suites Valdosta West - Mall Area, an IHG Hotel, responded to this review
Responded 7 Jan 2024
Keke --

We are so glad you got some rest at our Holiday Inn Express when you got tired from your drive, and we thank you for letting us serve you during you brief time in Valdosta! If you ever pass back through the area, please let us host you again.

Happy New Year! Ty O'Steen, General Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (305)
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4 - 9 of 305 reviews
Reviewed 15 November 2023

Clean, bright modern facility. Looked updated. Bright colors, very friendly staff. Shower was great, beds good. Real ceramic tub, large bathroom, safe and iron/board in room, small refrigerator, has electric car chargers in parking lot, Keurig coffee maker in room. Elevator inspected and smooth/quiet. Tile floors in some common area. Vending area weak, only drinks at $3 a pop. No bible in room. Breakfast was above average with the famous Holiday Inn Express cinnamon rolls! Overall, a very nice hotel except - yes, there is an exception - if you get a room facing the interstate you will hear traffic all night long. Especially the 18 wheelers. It is so bad the hotel provides ear plugs!!! They may need to replace the windows with impact resistant glass that cuts down on the noise. Ear plugs is not going to do it.

Room tip: Try to avoid rooms that face the interstate! If not, look for the ear plugs in the bathroom the hotel provides.
Date of stay: October 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Dart H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, Owner at Holiday Inn Express & Suites Valdosta West - Mall Area, an IHG Hotel, responded to this reviewResponded 17 November 2023

Dart --

It was a pleasure to serve you while you were passing through Valdosta, and we are so glad that you enjoyed our cleanliness, staff and amenities, as well as your great room and tasty breakfast! If you return to the area, we'd be glad to place you on the opposite side of our hotel. Thank you for staying at our Holiday Inn Express!

Best regards -- Ty O'Steen, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 July 2023

Very nice stay. The front desk gentleman was so friendly and accommodating! He even went an extra step to send a birthday card to our room for a family member! The breakfast was good. The room was clean. I would stay again when traveling through the area.

Date of stay: June 2023
Trip type: Travelled with family
Thank Amanda S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, Owner at Holiday Inn Express & Suites Valdosta West - Mall Area, an IHG Hotel, responded to this reviewResponded 25 July 2023

Amanda --

What a pleasure it is to know you had an exceptional experience with our front desk and that you enjoyed our breakfast and your clean room! Happy Birthday from all our us at our Valdosta Holiday Inn Express. Please come back anytime!

Warm wishes -- Ty O'Steen, General Manager

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Reviewed 13 July 2023

My family and I love this hotel. we stop by here frequently on our trips to FL. The host, Mannie and the rest of the crew are wonderful. The breakfast and kitchen staff does a great job of keep up with breakfast area. I highly recommend this place

Date of stay: July 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank Grant H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, Owner at Holiday Inn Express & Suites Valdosta West - Mall Area, an IHG Hotel, responded to this reviewResponded 14 July 2023

Grant --

All our thanks to you and your family for continuing to stay at our Holiday Inn Express during your trips to Florida! It is always a joy to welcome you, and Mannie and the rest of our team are already looking forward to delivering another great night the next time you pass through Valdosta.

Our very best -- Ty O'Steen, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 June 2023

This is one of the nicest hotels. They upgraded us to a sweet without our asking. It was so nice to be greeted by a pleasant front desk assistant, Manny, when we arrived at 10 pm! Highly recommend this hotel to anyone staying in the area: clean, delicious breakfast, friendly staff

Date of stay: June 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank Gloria J
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, Owner at Holiday Inn Express & Suites Valdosta West - Mall Area, an IHG Hotel, responded to this reviewResponded 19 June 2023

Gloria --

How wonderful it is to hear you had a fabulous evening at our Valdosta Holiday Inn Express! Manny and the rest of our team will be thrilled that you appreciated their efforts, and we hope to provide you with another clean, friendly and delicious experience very soon.

Hospitably -- Ty O'Steen, General Manager

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Reviewed 15 June 2023

Spent a night on the way down to Tampa. Checkin was fast and easy. Room was clean and quiet- no noise from nearby I-75. Sadly weak water pressure like so many other hotels.

Would return if needing another stopover in Valdosta.

Date of stay: December 2022
  • Trip type: Travelled solo
    • Value
    • Location
    • Service
Thank 50statesterritories
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, Owner at Holiday Inn Express & Suites Valdosta West - Mall Area, an IHG Hotel, responded to this reviewResponded 15 June 2023

Keith --

We're so glad that you decided to spend the night at our hotel while you were heading to Tampa, and we thank you for letting us provide you with a clean and quiet evening. Whenever you pass through Valdosta, please let us serve you again at our Holiday Inn Express!

All the best -- Ty O'Steen, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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