I was not given the early check in option by the front desk even though I had the early check in option on my app. I was not allowed to check into my room until after 3 pm (regular check in) which made me late for my check in for my Graduation.
I am sorry that we were not able to give you the early check-in you desired and that it made you late for your graduation. We always try to accommodate such requests, and I will review what occurred to determine how we can improve.
Thank you for staying with us, and our warmest congratulations for you academic achievements!
Cordially -- Misty Hall, General Manager
Super 8 Wyndham on i-75 and Valdosta Georgia was comforting welcoming my room was satisfactory I was upgraded to the business room which was huge might I add. I would recommend super 8 to all my family and friends that are looking to have temporary housing or are trying to relocate to a new city or state try super 8
We were happy to deliver a comfortable experience for you at our Valdosta Super 8, and we thank you for letting us provide you with a temporary place to stay! If the need should ever arise, please let us serve you once again.
Best wishes -- Justin Richardson, General Manager
Toilet, tv remote, ac/heater controls, all did NOT work. I was relocated to three different rooms and there was an issue in all three. Room 1 - toilet clogged, no plunger on site, staff retrieved plunger from neighbor hotel, reassigned to Room 2 - where the bathroom was not cleaned. Room 3 - ac/heater controls were taped off, therefore we couldn't control the temperature in the room (29-degree weather) and the tv remote didn't work either so we had to use the button on tv to turned the tv on/off. The telephones did not work throughout the hotel. The breakfast was prepackaged muffins, oatmeal & danishes, along with coffee and juice.
Patricia --
Our deepest apologies for the many issues you had at our hotel. I will review what occurred with each of your rooms to make sure we fix every shortcoming and to ensure they do not occur again, and I hope you will give us another chance to be of service.
With gratitude -- Justin Richardson, General Manager
Family needed a place to stay for night got a better rate on trip advisor and was able to book online for them it was fareley easy and very accommodating and greatly appreciated would definitely recommend to others
How wonderful it is to hear that you and your family enjoyed a very accommodating evening with us while you were in Valdosta! Thank you for choosing to stay at our hotel, and we ask you to let us host you again soon at our Super 8.
All the best -- Justin Richardson, General Manager
Would NEVER stay here again! Our room looked nothing like the pics and was extremely dated. Huge chip in Formica sink and the room was very depressing. "Breakfast" was ridiculous selection of packaged crap and coffee was lousy. We
travel through Valdosta often on our way to the Mountains and the price for our usual hotel was very high so we looked for another place. I wish I had known how this place really was and I would have paid the higher cost. There was a bucket under the sink in the lobby bathroom which is totally unsanitary. Staff was nice and pleasant but room and building was horrible.
David --
Although we are glad our staff was pleasant, I am sorry that your room and our coffee did not meet your expectations. Our hotel is nearing the end of a complete renovation, and I hope you give us another try the next time you head our direction.
Warmly -- Justin Richardson, General Manager
