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TennesseeMom1987
Macon, Georgia

Booked based on price and reviews

4.0 of 5 bubblesReviewed 16 Mar 2021via mobile
Tuesday night was quiet. Not much going on in Valdosta. Booked online, checked in with license and confirmation email, given upstairs room. Two floors, outside access, lots of lighting, room smelled clean, nice and clean everywhere, and needs were comfortable. Great budget inn just as described.
Date of stay: March 2021
Trip type: Travelled with family
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Reviews (125)
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Traveller rating
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13 - 18 of 125 reviews
Reviewed 3 February 2021

My stay was 4 nights and I liked the relaxing atmosphere about the place while still amazing. The housekeeping staff were very helpful, although there was a language barrier. Thank you Dave for the great stay.

Date of stay: January 2021
    • Location
    • Rooms
    • Service
Thank Ruaspa
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 28 January 2021

Booked a room because we stayed here before and I gave a good review. My mistake!! Second time the manager gave me a room next to some crack heads screaming and shouting at a football game! Understandable, they should get excited, but we got stuck in a s*&t hole room that stunk with smoke and we had been here before and saw nothing like this! We went to dinner and came back and it was even worse, the screaming became cussing about 10 pm.., I had it and went and complained. There were, honestly, 5-6 empty rooms on either side of us. He asked if he should move them or us? We got moved to room 103, the same room we had several years previous and I gave a good review. WTH! Bookers beware, check your room before accepting it!!

Room tip: Ask for room 103
Date of stay: January 2021
    • Location
    • Sleep Quality
    • Service
Thank Ed S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
vimal desai, General Manager at Red Roof Inn Valdosta - University, responded to this reviewResponded 30 January 2021

We are sorry about your experience. Did you request a smoking or non smoking room? We have both room types available (the type of room matters considering the smoke smell). Also, was your stay in room 103 better? I hope your problem was solved.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 November 2020 via mobile

The jacuzzi suite was clean, however, I always bring my own Gloves,Clorox clean up, air sanitizer and Super size sanitizer. Beautyrest Mattress so comfortable I totally missed the alarm and still no problems checking out. Thank you and I wish you all the best. QUEEN.

Date of stay: November 2020
Trip type: Travelled on business
Thank QUEENNATURALNATURE
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 7 November 2020

When I was checking in desk clerk was complaining computer was slow. She could not find my reservation so I assume she made one for me while I was standing there (I did not know she was doing this) she then asked me how I wanted to pay cash/credit and quoted me a higher price. I explained I have always booked online and my card was online as well. She had me show how much I was suppose to pay then adjusted the price. Once in the room I noticed there was no clock. Went back to office asked for clock she contacted owner and was told he had no clocks to give me. I then asked for a wake up call and she told me she is the only one working that day and would not be able to call me and the owner who lives on site will still be sleeping. The next morning 6:30 AM I went to office and door was locked but had buzzer to push to wake up owner and come and help me. While waiting for receipt I saw big coffee containers in lobby and asked could I please come inside and get some coffee. He replied coffee was not available but I could use the supplies in my room to make a cup. I always stay at Red Roof Inn and never have I had such a terrible experience. Never will stay there again. No clock, no wake up call and no fresh coffee what a joke,

Date of stay: November 2020
    • Value
    • Rooms
    • Service
Thank Lucky33540
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 31 August 2020 via mobile

This hotel had great customer service and the room was really nice. The young lady at the front desk was super nice and helpful, I think her name was Bre. She gave me extra towels and even called to see if I needed anything else. Super service !

Date of stay: August 2020
Trip type: Travelled solo
Thank Somethingawesome_1
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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