We called in advance to reserve a room. When we got there, we saw a sign to ring buzzer. After 35 minutes of trying, he called and the guy came to the window, looking very angry, threw the room card at us and walked off. Outside were many young men hanging around at 2 a.m. I had to stay up and watch the UHaul and let my husband sleep. The bathroom was supposed to be handicapped and it had a seat, but the shower nozzle wouldn't go further than about 18 inches.