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Robyn H
Louisville, United States

Business stay

4.0 of 5 bubblesReviewed 10 Apr 2024via mobile
The staff is awesome. Very pleasant every time I stay. The bar is nice. The rooms are comfy and close to everyone. Awesome local restaurants downtown. The Texas Roadhouse is across the street. They do a great job. My only complaint this visit. The bathroom was not properly cleaned. I reported it to the staff. This was a first staying here.
Date of stay: April 2024
Trip type: Travelled on business
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Reviews (1,081)
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All reviews room was clean front desk staff great place to stay road trip parking lot staff was friendly free breakfast hgi mall cleanliness stop exit
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3 - 8 of 1,081 reviews
Reviewed 9 April 2024

It's far enough from the main highway (I-75) that it's quiet - unlike the hotel next to the exit ramp. The hotel is clean, comfortable and quiet. The staff was very friendly and seemed welcoming when we encountered them. Going north we stayed at another hotel near the off-ramp, and never again. This place is hands-down so much better.

Date of stay: April 2024
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Dick W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 22 March 2024 via mobile

This hotel was a big disappointment and certainly not up to what’s expected in a Hilton property. Furnishings very dated and dirty. Coffee tray had crumbs and dust. No cups for coffee.
We travel with a dog and he sure wanted to get under the bed after something but we couldn’t see if anything was there.

On a positive note, the staff was very personable, especially the young woman who was manning the bar/restaurant by herself.

Date of stay: March 2024
Trip type: Travelled as a couple
1  Thank Deeluc
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 20 March 2024 via mobile

This is a beautiful place that has a staff that is so kind. Was traveling back from Florida to home after Dad had suffered his second stroke. They were so sweet and kind to him when he could make his words work the way he wanted. The staff directed him to ice and elevators with such a kind spirit.

The rooms were delightfully clean and laid out. We stayed on a top floor and it was very quiet. The coffee was perfect in the morning for Dad. The breakfast room staff were so kind as well and filled my water bottle with ice and gave Daddy a banana with a smile.

Thank you for taking a very stressful trip home and making it so easy for us.

Room tip: There are several restaurants within .5 mile as well as a Starbucks for your morning drive next to the highway.
Date of stay: March 2024
Trip type: Travelled with family
Thank mommaof4wife2r
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 17 January 2024

This was a nice hotel. The staff were friendly and nice. We had a minor problem with the A/C late at night. We called the front desk, and Amber was working. We told her the problem, and within about 20 minutes the maintenance man had the problem solved. The room was clean, and the bed was comfortable. Bring your pillow. The ones in our room were flat and couldn't be fluffed. If in the area, we will stay again.

Date of stay: January 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank The G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 14 November 2023 via mobile

Hilton Garden Inn Hotel in Valdosta was a great stay. The hotel is in a great location. The hotel is across the street from the mall. The hotel is surrounded by many restaurants. The hotel is nice and clean. The staff were very friendly and helpful.

Date of stay: November 2023
Trip type: Travelled with friends
Thank KimelaKL
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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