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Hotel looked nice on their website, and the name sounded charming. Upon arrival realized that it was an outside entranced, old motel with only outside egress to the lobby.
The room was nice and clean, the TV worked, and the AC blew cold air. The hot water was plentiful. All of these were positives, as was the fact that there were restaurants and shopping within close proximity.
On the downside the poor excuse for breakfast was located in the tiny lobby with no tables to speak of. Upon checking in there was no coffee or juice there, and the clerk never offered any.
The outside walkway adjacent to my door allowed conversations of anyone walking by to be heard, and the person in the next room (may have been maintenance) could be heard. On the upside, that noise stopped shortly after dark.
It was adequate for the night, but I would look at other options for future stays.
Date of stay: March 2019
Trip type: Travelled with family
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Nikesh Patel, Guest Services / Front Office at Rose Garden Inn & Suites, responded to this review
Responded 25 Oct 2020
Thank you for your feedback. As a locally-owned and operated hotel, we work hard at providing great experience. We do have coffee and juice machines available. We apologize this was not made clear by our clerk. We are undergoing renovations and hope you can give us another chance for your next visit in Thomasville.
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This a good basic hotel. The rooms are clean and the service is exceptional. Breakfast is decent for a small hotel. Beds are comfortable. It’s located well next to all the other hotels. They help you find hints to do, too.
Date of stay: December 2018
Trip type: Travelled as a couple
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The only thing that I saw that was not up to par was the slip mat in the tub has been there a long time and needed to be replaced everything else was great
Date of stay: February 2018
Trip type: Travelled with family
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Just needed a basic cheap place to stay that wasn't gross or scary. This hotel was just fine, nothing exceptional, but good, and the price was good too. The lady at the front desk was very helpful, and I appreciated her extra effort.
Date of stay: January 2018
Trip type: Travelled on business
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We brought our dog. Excellent place to walk him right outside our room. We went downtown daily it is a short drive so very convenient. In addition close to shopping and grocery. We would stay again for sure.
Date of stay: December 2017
Trip type: Travelled as a couple
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march65220
2
Reviewed 18 December 2017
Date of stay: December 2017
Trip type: Travelled as a couple
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KC P, General Manager at Rose Garden Inn & Suites, responded to this reviewResponded 20 December 2017
Report response as inappropriateThank you. We appreciate your input.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.