It is unfortunate because many years ago I stayed in this wonderful old hotel. Never again! It has been run into the ground. Rooms were absolutely filthy and unkept. The valet and front desk were lethargic and unwilling to be of assistance.
After our check-in, we found two prescription drug pills on the floor. We asked the maids to come in and vacuum. They said they did not have a vacuum, but handed us a broom and a dustpan. We told the front desk they were not willing to vacuum because they didn’t have a vacuum and he said he thought they did have one , but he never got up or did anything. The bottom of my feet were black with dirt after walking on the floor barefoot. Very sad because of the history of this hotel and the fabulous location.

For some time, we've wanted to stay here and finally found an opportunity. We stayed in room 200 and the balcony was quite cool. A Ficus tree with its own squirrel were quickly our friends as they obviously just put up with us. Make sure you close the door to your room! :)The bed was comfortable, and service was excellent. It would be grand if some money were put into it to help it along. Of course it is an historical building, so perhaps that's something to consider, but I imagine some improvements could be made to the bathroom. We understand small, but wood in the shower window? All in all, a fun place, great location and I really did ride the elevator!

Here’s the pros: the location is incredibly good. The staff is very nice and helpful. The room air conditioning is great. There is good coffee for free all morning in the lobby. Here’s the cons: this vintage hotel is old. The room was very noisy…in fact…ear plugs are provided for free. Room lighting is very poor and some doors don’t close properly. The carpet in the rooms and the hallways are dirty; during our week stay, we never once saw a vacuum being used. The rooms lack refrigerators and counter space…we had to keep many items on the floor. It pains me to say these things but I cannot go back; we definitely expect a lot more for $300 per night. This is better than a campsite but cannot match a modern motel. If the hotel invested in minor renovations and better housekeeping, it would make a huge difference.