My wife and I stayed for our anniversary. The bellman assisted us to our room and turned on the AC. After he left, we noticed that the previous guest had left a suit hanging in the closet and that the lamp in the suite did not work. We called and he came back up to our room. He took the suit, looked at the lamp, and noticed that the AC was not working. He moved us to another "better" room where the AC was working. While the room was decorated better, we later discovered that the sink in the bathroom drained so slowly that we didn't want to use it. Later that night, I discovered that the TV didn't work (error message said no connection to the internet). I didn't immediately report each of these because I didn't want to move again. I did report the TV to the front desk upon checkout and she said that they had just changed providers and had been having troubles. On the positive side, we loved sitting on the balcony watching the street scene. Also the bellmen were stellar. We loved the location and the history of this hotel, but frankly, it needs major work.

I was extremely pleased with my stay at this charming hotel right in the heart of Winter Park. The staff was attentive and accommodating with my requests, and the room I stayed in was beautiful. The hotel has the kind of character that you really only get from a place with the history like this. I cannot understate how beautiful the interior of the hotel is.

The suite I stayed in had a large four-poster bed which was extremely comfortable, a small area with a couch and a desk with chair, a bathroom, and balcony access with a patio table and chairs.

Because the building is old, outlets are a bit sparse, but were conveniently located enough that I did not have problems. My only issue was the lack of a refrigerator, which staff was able to work out a solution for.

Regarding the bathroom, what I was impressed by the lack of sulfur smell from the water. Central Florida water is notorious for its odor, and the private homes and hotels I have stayed at in the area all have the problem. The water here must be filtered somehow, but it was a pleasant surprise.

I am a big fan, and if I ever need a hotel in Winter Park again, they will be at the top of my list. A luxury hotel experience at far more reasonable prices.

Don’t be fooled by the location and website. We stayed here for a Rollin’s grad’s wedding. The room was tiny, filthy (sheets had dirt stains), had paper thin walls (baby screaming all night in next room), had no hangers in the closet, had no fridge (had to request ice to be delivered) or coffee maker, had no iron (checked out a 1970’s one that could only use for a few hours until another guest needed it)… AND had to pay an extra $80 in “gratuity” that was apparently pre-arranged by the bride. Bell man was sound asleep one morning. Be weary Rollins folks.