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Rita G

Good stay

4.0 of 5 bubblesReviewed 8 Oct 2023
Valet and staff friendly. Good location. The only complaint was very understaffed during breakfast but the one staff working, worked her butt off. She was a one woman show that tried her very best to help.
Date of stay: October 2023
Trip type: Travelled as a couple
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
4.0 of 5 bubblesService
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Reviews (2,216)
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79 - 84 of 2,216 reviews
Reviewed 8 October 2023 via mobile

This is not the worst hotel in Tallahassee. It is the worst hotel in America. First, let me just say that I am a Diamond Member and almost exclusively stay in Hiltons. From the start the hotel did not acknowledge or offer anything for Diamond status. I had to ask what the breakfast or food credit was. Then once they told me, I discovered that the only place you could spend the credit was closed for a private event for the first day. Next I woke up to truly the worst breakfast I have ever seen at a hotel. It was cold, old and little to no choices. Next, the room is dated and has a moldy smell. The bathroom shower is rusted and has peeling paint. Finally, my favorite part of the stay is that during my 4 nights, not once was my room made up. After the first day, I asked if someone can please at least come the second day. I was told they would. They did not. On the 3rd day I let them know that nobody showed and they apologized and said someone would go right away. That never happened nor did anyone come the 4th day despite me pleading for someone to clean the room. I had two rooms for 4 nights and spent a grand total of $4,000 and could not even get my room cleaned once. I will never stay here again, and neither should you.

Room tip: Avoid this hotel at all costs. If you are forced to stay here avoid the breakfast and bring your own towels.
Date of stay: October 2023
Trip type: Travelled on business
Thank JRO2
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 5 October 2023

Disappointed in rude front desk staff, cheap decor, on-site restaurant with bland food, dim lighting in guest room, and high rates for this particular hotel. Will not be staying at the Doubletree again.

Date of stay: September 2023
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank stellar1966
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 30 September 2023

Alex Ware was an amazing valet and did a tremendous job! I love this Hilton property and it’s nearness to local favorites. I love Tallahassee and all that it has to offer. I cannot wait to come back and visit here again for business.

Date of stay: September 2023
Trip type: Travelled on business
Thank Ron C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 23 September 2023

Excellent double tree stay. Valet and front desk was very helpful. We also got room service to help us with our room providing extra pillows and waters at our request. Alex from valet was very attentive and helpful as well.

Date of stay: September 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Philip R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 17 September 2023

Joseph the valet was so kind and fast with retrieving our car. Ainsley served us our delicious steak dinner at Eve’s and was a doll. We were able to grab some good coffee in the lobby, but almost missed breakfast by showing up 20 minutes before they shut down. They let us take it to go. The use of dehumidifiers would have helped the room.

Date of stay: September 2023
Trip type: Travelled with friends
Thank Megan A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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