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ml4noles
Orlando, Florida

This place has so much potential!

3.0 of 5 bubblesReviewed 14 Aug 2022via mobile
This place could be so nice with some changes.

First the Pro’s
1) really pretty grounds with a lake and dock
2) lobby, breakfast and bar area very nice
3) staff helpful and friendly
4) pet friendly

Con’s
1) not clean enough
2) needs updating - tired decor and furniture

I hope they address housekeeping because this hotel could be wonderful.
Date of stay: August 2022
Trip type: Travelled on business
Problem with this review?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
IHG Service, Owner at Staybridge Suites Tallahassee I-10 East, an IHG hotel, responded to this review
Responded 4 Sept 2022
Hello, ml4noles

We are very interested in your opinion about your stay with us on our property. We need insights like yours to improve our quality and constantly aim higher for the enjoyment of our guests. It is lovely to see you have chosen us for your stay. I shared your review with our management team. Our staff will review all your concerns as soon as possible. I offer you my humble apology for the details you mentioned.

I hope you will visit again in the future. It would be a pleasure to host you once more. Stay safe and healthy until then!

Alejandro G.
Case Manager
IHGService
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviewed 4 August 2022

As a retired couple who spend 120+ nights a year in Marriott and Hilton hotels — this Staybridge visit was a first in over 6 years thanks to the IHG Status Match Promotion. And all I can say is… Hello, Staybridge — goodbye, Homewood! What an absolutely fantastic hotel this is in every possible aspect. Let’s start with the best: food! The Evening Social was quite a spread: hot meatball subs, salads with all the fixings, best sugar cookies known to man. Breakfast: hot scrambled egg pockets, hash browns, sliced tomatoes, yogurts, delicious bagels and really good self-serve coffee. The fitness room has free weights, mats, and a Universal. Laundry room has 4 washers/4 dryer and all free! The business center is up and running and there’s a daily USA Today newspaper for those who know how to navigate through fake news. The outdoor pool is surrounded by beautiful walking grounds and a man-made lake with a viewing stand. We are truly spoiled for our next try at a Staybridge (unless of course all this wonderfulness is standard for the brand). Good show, GM Glenn and thanks again for your much appreciated hospitality, Sales and Marketing Director Lynne. You won us over!

Date of stay: August 2022
    • Location
    • Sleep Quality
    • Service
1  Thank MMPJMH
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 9 July 2022 via mobile

Very nice hotel. Friendly receptionist. Rooms are clean and comfortable. Highly recommend. They also have a bar. On certain days of the week they offer dinner. Unfortunately we are here on a Friday. It’s in a ver pretty setting that is very quite.

Date of stay: July 2022
Trip type: Travelled as a couple
1  Thank sy1950
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 9 June 2022 via mobile

This lovely hotel is conveniently located within a mile of I-10 in Tallahassee, FL. It is clean, quiet, and very nice! The employees were friendly, the room was clean and well equipped with amenities. We have stayed at over 20 hotels on our recent trip, and this was one of our favorite stays. Highly recommend.

Date of stay: June 2022
Trip type: Travelled with family
Thank Indiejmom
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 14 March 2022

I'm sorry have to agree with some of the other negative reviews. This property caters to dogs first and then people. Sofa covered with dog hair. Dog poop everywhere outside. Even Dog water bowls and food bowls in the lobby. RV's and motorhomes taking up a lot of parking in the lot. not just parked overnight for hotel guests.... folks staying in the parking lot! Good breakfast or I would have given just one star. Won't stay here next time!

Date of stay: March 2022
Trip type: Travelled on business
4  Thank awaywebe
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
IHG Service, Owner at Staybridge Suites Tallahassee I-10 East, an IHG hotel, responded to this reviewResponded 21 March 2022


Hi awaywebe,

Thank you for leaving us a review of your recent stay. We're all about delivering quality service and achieving the highest standards of accommodation to make your experience inviting. I understand that you found our rooms and amenities less pleasing. I am sorry we fell short of your expectations.

We value your feedback and I shared your comments with our hotel management. We've promised a safe and comfortable stay and we'll use this to monitor and improve the quality of services we offer.

Please stay with us again soon so that we can demonstrate our commitment to your satisfaction. We look forward to having the opportunity to restore your confidence in our hotel.

All the best,

Alice P
Case Manager
IHGService

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 January 2022 via mobile

We stayed here one night, traveling thru town. The lady at the front desk was exceptional. I only took one mark off because the toilet was so wobbly, we were worried it would tip over (we’re small people too). To be fair, since we were only staying one night, we didn’t complain, so they didn’t get a chance to make it right, though I’m sure housekeeping knew about it from cleaning the toilet. It was very noticeable. Everything else in the room was nice, clean, good bed & pillows, quiet, & nice hot water. They offer a free breakfast. Totally would stay there again.

Date of stay: January 2022
Trip type: Travelled as a couple
Thank tmde
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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