If you don't need reliable wifi, this place is very satisfactory across the board. I did have work I was hoping to do, and wasted a lot of time in the attempt. In the final analysis the desk clerk admitted it wasn't working very well "right now." Then don't advertise having wifi; that's one of the things I figured I was paying for. The kitchenette is great; I could keep food items cool till I got back on the road.
Hi 927catherinej,
Thank you for choosing to stay with us and for posting a candid review. I was very concerned to read your comments regarding the internet service, comfort and value. I understand your dismay and I am sorry. This is not the home-like environment experience that we wanted for all our guests. I will make sure to share your comments with our team for the necessary improvements needed on our end.
I appreciate you as our guest and I still hope you would give us another chance in the future.
Orlando A.
Case Manager
IHGService
This was a great hotel. Very clean and the staff is very nice. Our suite was clean and spacious. The social hour and hot breakfast were great. It was well worth the $50 pet fee because the location was a great place to walk our dog.
Super nice place! Set off the road on a lake, nice staff, at the Socials during the week, it’s a full meal with free beer and wine. Breakfast is the usual, very good. We travel 100% so we always get a hotel with a fridge. The suites are roomy. I would highly recommend!
I travel a lot for business and I have to say this has been the best experience!! The hotel is beautiful! There is a lake with a dock in the back that is wonderful for relaxing after work. They have breakfast in the morning with a super sweet attendant that makes sure protocols are followed and that everything is clean! My room was extremely spacious and the bed was extremely comfortable. I can attest to the wonderful property, but the staff went above and beyond to be accommodating! Super friendly staff! I am looking forward to going back today and being able to stay where I can relax!
Large room, large closet, full kitchen, very comfortable bed & soft sheets. Air conditioner working well-nice cold night of perfect sleep. Beautiful setting in large lake with lots of outdoor seating. Love the new Lobby Bar!! When you call maintenance they are there pronto! ( shower control needed adjusting) The Managers are very friendly & interact with guests. Lobby area is small, but had plenty of tables & couches, TV on wall for games.
Would be perfect with a larger pool, appetizer menu at bar, Starbucks at bar, & a few interesting food items at breakfast.
Fabulous hotel!
