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BizTraveler057
Atlanta, Georgia

Consistent Service, Great Location

4.0 of 5 bubblesReviewed 14 Nov 2023
Good hotel and great location to downtown Tallahassee. Good staff and consistent service. What they lack in room service, they make up for with the ambiance, breakfast and bar. Rooms well serviced with extras.
Date of stay: April 2023
Trip type: Travelled on business
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Team Marriott, Guest Services / Front Office at Ac Hotel Tallahassee Universities At The Capitol, responded to this review
Responded 15 Nov 2023
Dear BizTraveler057,

It was great to read your review and learn how much you enjoyed your stay. We are happy that our location was perfect for your needs and helped make your visit a total success. We enjoyed reading your comments about our amenities and, the excellent hospitality you received from our associates, and we are delighted to have exceeded your expectations. Thank you very much for sharing your experience so future guests can see what makes AC Hotel Tallahassee Universities at the Capitol an excellent choice when visiting the area.

Keith Hoogerheyde
General Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (88)
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Reviewed 10 November 2023 via mobile

High end rooms located on a beautiful park and stream in historic section.
Just dont eat at the bar on 3rd floor as bar bites overpriced and pathetic.
Everything sounds fancy and interesting but what you get is smoke and mirrors.
Salad had Fake Feta cheese( first time Ive ever seen that) tasted like rubber.
Sauce for fried onion looked like and tasted like mayo with orange coloring.
Second time eating at bar, dont waste your money

Date of stay: November 2023
Trip type: Travelled solo
Thank Pat C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Team Marriott, Guest Services / Front Office at Ac Hotel Tallahassee Universities At The Capitol, responded to this reviewResponded 11 November 2023

Dear Pat C,

Thank you for taking the time to leave your review. We were sorry to read that we did not meet your expectations at our bar and that you felt your meal was not worth the price you paid. We have followed up with our team to address these concerns to learn and improve accordingly. We hope you will give us another chance to prove ourselves and return to stay with us in the future.

Keith Hoogerheyde
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 October 2023 via mobile

The AC is one of the better hotels in the area. Ok bar, though totally understaffed (and has been for a long time). And $30 for the Rombauer Chardonnay (9 oz glass) is crazy.

Good access to Charlie Park and The Edison.

$40 valet seems out of touch in Tally. Park across the street in the garage @ $2/hour.

Worst thing about the hotel is that when you are paying $600/night plus tax (surge pricing on football Friday/Saturday) you expect more. Sure it is price gouging but nice hotels are hard to find in Tally. I expect small things to be free, and some are - though I can’t think of any. Bottled water is NOT. You get two bottles in your room at check in and that’s it. No restocking. Then if you go buy water in the lobby it is. like you are in an airport. They charge $4 (plus tax) for a standard bottle of water in the lobby. Come on Marriott, you should figure that one out. Plus, no free lobby coffee either.

Premium pricing plus Nickel and dime.

I will reluctantly stay there again but constantly seek out better options.

Room tip: Park across the street. Bring your own wine (and wine opener - none in the room) Ice is on the 5th floor. Rooms ending in 01 = corner rooms
Date of stay: October 2023
Trip type: Travelled with family
Thank Cooper_Flyod
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Team Marriott, Guest Services / Front Office at Ac Hotel Tallahassee Universities At The Capitol, responded to this reviewResponded 19 October 2023

Dear Coope_Floyd,

Thank you for choosing AC Hotel Tallahassee Universities at the Capitol and sharing your feedback. We are delighted to hear that you enjoyed our well-kept property and its convenient proximity to local attractions such as Charlie Park and The Edison.

We value your sentiments regarding pricing and are continuously working to enhance the guest experience. We appreciate your insights and look forward to welcoming you back soon again.

Keith Hoogerheyde
General Manager

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Reviewed 16 October 2023 via mobile

Had a very nice first stay here and I think this will be our new go-to hotel for FSU football games. Although there isn’t much in the way of drawer storage for clothes, there is plenty of space to set out your suitcase or things, as well as an area to hang clothes. Loved the walk-in shower, all the charging outlets and all the lighting options. The bed slept comfortably and all the bed and bath linens were nice. There is a coffee maker and a small fridge in the room, as well as a large tv that offers select streaming services. Natasha checked us in, and our room was ready early. Everything looked very clean except for few things in the bathroom, so Renee, the housekeeping supervisor, immediately came to our room to address those items and she was very apologetic. The location of this hotel is really great because it’s right in Cascades Park, which has an amphitheater with concerts on select Friday nights, as well as a few restaurants and bars. Also, it’s about a 1.3 mile walk to Doak Campbell stadium, which is very convenient on busy football weekends.

Room tip: Parking garage directly across the street for self parking.
Date of stay: October 2023
Trip type: Travelled as a couple
Thank FSUgirlGreenville
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Team Marriott, Guest Services / Front Office at Ac Hotel Tallahassee Universities At The Capitol, responded to this reviewResponded 16 October 2023

Dear FSUgirlGreenville,

Thank you for choosing AC Hotel Tallahassee Universities at the Capitol while you were here for a football game and for your gracious review. We are thrilled to know you had a great stay and that you loved our well-maintained accommodations and courteous associates. It was also a delight to know our convenient location worked well for your travel plans. Thank you again for all of your feedback, and we love knowing that we will be your hotel of choice every time you are in the area.

Keith Hoogerheyde
General Manager

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Reviewed 13 October 2023 via mobile

It was a first time great experience. The hotel is located in a real place, good Ambien, feel safe, and the staff is great. I never went to the bar but I was told that everything was good. Elevators are working properly. Staff members are always alert.

Date of stay: October 2023
Trip type: Travelled on business
Thank Alexis F
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Team Marriott, Guest Services / Front Office at Ac Hotel Tallahassee Universities At The Capitol, responded to this reviewResponded 13 October 2023

Dear Alexis F,

Thank you for sharing that your stay at AC Hotel Tallahassee Universities at the Capitol was perfect for your business trip. We are delighted to read that you loved our hotel's ambiance and that our convenient location and the exceptional service from our courteous associates added joy to your visit. We appreciate your acknowledgment of our efforts. It was a pleasure hosting you, and we look forward to seeing you again soon.

Keith Hoogerheyde
General Manager

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Reviewed 23 September 2023

I had the opportunity to stay at the AC Hotel recently. Service at the hotel was outstanding; from the car valet to front desk to the restaurant, the staff was friendly and helpful. The breakfast buffet was excellent; much different and better than the typical hotel. Highly recommend this hotel.

Date of stay: September 2023
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
Thank N3784FIthomask
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Team Marriott, Guest Services / Front Office at Ac Hotel Tallahassee Universities At The Capitol, responded to this reviewResponded 23 September 2023

Dear N3784FIthomask,

Thank you for choosing to stay with us for your business trip. We appreciate you letting us know our staff went over and above in handling your requests. We are happy you were particularly delighted with our delicious breakfast and are grateful for your recommendation.
It was a pleasure having you as our guest, and we look forward to seeing you again at AC Hotel Tallahassee Universities at the Capitol.

Keith Hoogerheyde
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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