My family enjoyed our one night at this hotel. The staff was courteous and welcoming. We were on a college tour so we were primarily looking for a clean place to stay. The room and bathroom were extremely clean. There were plenty of fresh towels available. The shower had plenty of conditioner, shampoo, and shower gel. The breakfast was a typical continental breakfast that included eggs, waffles, bagels, yogurt, and etc. I would definitely recommend this hotel.
Dear evelyndA3871WI,
Thank you for your review! Please come see us again soon!
Regards,
Matthew McCloud, GM
Great location as we had some business at Floria State University!! Had requested a late check out and they were very accommodating and keep me updated when it was allowed. Had time in the morning to take advantage of the Free Breakfast and it was your common free meal. Great choices of cereal, yogurt, fruit and of course the waffles. Loved the banana waffle option!!
Dear K6976XVjennifers,
Thanks so much for your review; we love to hear you enjoyed your stay. We hope to see you very soon!
Regards,
Matthew McCloud, GM
Wanted to give praise to the team at this property! Everyone i came in contact with here was so polite and helpful. On top of that the hotel is gorgeous probably the best Hampton i have stayed at and i have stayed at alot! Can't wait to come back to Tally this is deff my firt choice!
Good afternoon ZacS950 and thank you so much for the wonderful review! It was our pleasure to have you stay with us and we look forward to seeing you again the next time you're in Tallahassee!
This location was not quite up to my expected Hampton standard. As a frequent business traveler I gravitate toward hotels that are clean, safe and hold no surprises.
This Hampton was clean and safe but full of (not good) surprises:
1) A $50/day “incidental” fee was added to the price (processed at check-in). The fee, less incidentals, would be refunded in 5-7 business days of check-out….according to the paper taped to the top of the check-in desk. That would look splendid on an expense report.
2) There was a $15/ day “self parking” fee. I had assumed that the fee was for non guests- nope. I have paid extra for parking at hotels in San Francisco and New York but not Talla(f-in)hassie.
3) Breakfast started at 7 AM, not 6 AM, like normal Hampton Inns.
The staff were professional and very friendly. The property was clean and reasonably well maintained but the BS extras will have this Hampton loyalist investing a bit of time to shop for my next hotel.
Good afternoon and thank you for taking the time to fill out a survey regarding your stay with us. I'm sorry to hear that you were unhappy with your stay including the confusion regarding our incidental hold policy that is placed on all guest credit cards at check in. We try to make this as clear at possible at check in that this hold is only to cover any additional charges placed on the room and any funds not used are refunded back to the guest. Should you wish to discuss this further, please feel free to reach out to me directly at Michael.Davis@hilton.com.
We stayed for graduation and the location was near the colleges. This is a new property, very clean, nice mid-range hotel.
The staff were very friendly. The breakfast was good and well-attended. The beds were comfortable.
The only quibble I have is $15 for the self-park.
Otherwise, perfect for what we wanted. Good choice if you are attending a college event.
Good afternoon and thank you for the wonderful survey! We will make sure to pass these comments on to our breakfast staff and look forward to seeing you again in the future!
