Where do I begin!? Miss Rowina was AMAZING to me!!! Brandon at the desk went and got me extra pillows for my husband and while he was gone she gave me an ear full. Her conversation starter was “have you had the pleasure of staying with us before?” She let me know about the shuttle service, the ice down stairs, that Starbucks was available 24 hours, the hours of the restaurant and bar for tonight and tomorrow, I mean I heard NONE of this when my husband was being checked in. And she even upsold me on food just after 11pm and the cook Megan was just as sweet to me. I felt so welcomed and at home and I truly appreciate the genuine, bubbly, enthusiasm as she spoke about this place. She could’ve sold me a house and a car! It had been a long day but I can assure you the laughs and smile was much needed tonight. Thank you Miss Rowina.