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Russell C

Forget It

2.0 of 5 bubblesReviewed 15 Oct 2023
I don’t want dogs pissing on the floor of my hotel.
$1000 for 2 nights in a room that didn’t have a comfortable chair to sit in.
Plus $15 a day to park- just put the charge as part of the room and not try to rub it in.
The Bar was the only good part- I had to stay drunk to tolerate it.
BUT - if you want to hear motorcycles racing up and down the road from 11pm to 3 am have at it!
Horrible- never again
Date of stay: October 2023
2.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Devin Baker, General Manager at Aloft Tallahassee Downtown, responded to this review
Responded 2 Nov 2023
Hi russellcJ5747DE, thank you for sharing about your stay. We wish that all our guests have a pleasurable experience when staying with us and apologize that your experience was less than that.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (785)
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9 - 14 of 786 reviews
Reviewed 9 August 2023

The hotel was clean and the staff friendly. No complaints there. I would rate the hotel higher but unfortunately, they charged an additional $72.13 on my card that I'm having a heck of a time getting returned. I've spoken to several staff trying to get it resolved. I've left messages for the manager asking for a call......still waiting.

So watch your credit card account closely!

Date of stay: July 2023
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
Thank BigEasyTraveler1
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Joshua Erickson, Guest Services / Front Office at Aloft Tallahassee Downtown, responded to this reviewResponded 11 August 2023

Hello! Thank you for taking the time to share about your stay with us. I'm sorry to hear about that extra charge on your card! If you would like, I can handle things for you to see if we can find a resolution to your dilemma. Feel free to reach out to me, Joshua Erickson, Guest Services Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 May 2023

Very clean hotel. The staff is very friendly and attentive. We brought our dogs because the hotel is very pet friendly. The beds are comfortable, and the rooms are very modern. BRING EAR PLUGS..because the noise from traffic is very loud.

Room tip: Pet friendly
Date of stay: May 2023
    • Value
    • Location
    • Service
Thank 839micha
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 30 April 2023

Where do I begin!? Miss Rowina was AMAZING to me!!! Brandon at the desk went and got me extra pillows for my husband and while he was gone she gave me an ear full. Her conversation starter was “have you had the pleasure of staying with us before?” She let me know about the shuttle service, the ice down stairs, that Starbucks was available 24 hours, the hours of the restaurant and bar for tonight and tomorrow, I mean I heard NONE of this when my husband was being checked in. And she even upsold me on food just after 11pm and the cook Megan was just as sweet to me. I felt so welcomed and at home and I truly appreciate the genuine, bubbly, enthusiasm as she spoke about this place. She could’ve sold me a house and a car! It had been a long day but I can assure you the laughs and smile was much needed tonight. Thank you Miss Rowina.

Date of stay: April 2023
  • Trip type: Travelled on business
    • Service
Thank Cassandra B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 6 February 2023

This is an underrated gem. The hotel is super clean with friendly employees who want to help you. There is a shelter dog in the lobby in case you want to say hi to a pooch while you are away from home. The kitchen turns out killer good breakfast food! The beds are super comfortable. Parking is free and right there.
Everything about the hotel is wonderful. This is not a high end hotel - there is no Valet waiting to park your car, nor is the lobby ostentatious, and the rooms are pretty basic. However, this is Tallahassee - there are no luxury resorts, and this is a great option.

Date of stay: February 2023
    • Sleep Quality
    • Rooms
    • Service
2  Thank Randy W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Devin Baker, General Manager at Aloft Tallahassee Downtown, responded to this reviewResponded 20 February 2023

Hi CaWineGuy,

Glad to hear you you loved your stay. Thank you for the very informational positive review. We hope to see you again soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 February 2023 via mobile

Devante is the most amazing server. So kinda so sweet, and very in touch with his customers. Took the time to ask what I wanted and made sure me and my friends were taken care of. Hotel area is great and they foster pets which is awesome. Anytime you're here in Tallahassee, ask for Devante because he's that one!

Room tip: Ask for Devante ❤️
Date of stay: February 2023
Trip type: Travelled with friends
Thank Lilmama08
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Devin Baker, General Manager at Aloft Tallahassee Downtown, responded to this reviewResponded 20 February 2023

Hi Lilmama08,
Thank you for sharing. Devante is one of our best and he knows his stuff. We will be sure to share your response with him.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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