Thank you for sharing your feedback about your recent stay at Avanti International Resort. We value the insights of our guests and take their comments seriously as we strive to improve our services.

Firstly, I'm glad to hear that you appreciated our hotel's convenient location on International Drive, close to restaurants and bars. It's great that you found the proximity of Universal and Disney parks to be convenient as well.

I apologize for the inconvenience you experienced with our shuttle transfers. We understand that reliable transportation is important, and I'm sorry for any confusion or frustration caused. Your feedback regarding our shuttle service will be passed on to our team for review and enhancement. In the future, we recommend exploring alternative options such as Uber for more reliable transportation.

I'm sorry to hear that you were not satisfied with the cleanliness of your room. Our housekeeping team strives to maintain high standards. For conservation reasons, our refresh service consists of trash removal, making of beds, refresh of bathroom towels and replacement of toiletries. Should your stay be longer than four nights, you will receive a full-housekeeping service every fifth day of your stay. It includes trash removal, bathroom cleaned, replenish of bathroom towels and amenities, change of bed linens and making of the beds, dusting and cleaning of the floors. If your stay is beyond five days, the cycle above will be repeated. This is communicated on all of our booking sites, on our FAQ page and on our welcome letter upon your arrival.

Thank you for mentioning the nice pool area, which provides a relaxing atmosphere for our guests. Our pool does get cleaned daily, early in the morning, typically before most guests are moving around the resort.

Once again, thank you for sharing your thoughts, and we hope you will consider giving us another opportunity to provide you with an improved experience in the future.

Thank you for taking the time to share your feedback about your recent stay at our hotel. We appreciate your loyalty as a returning guest and value your opinion.

Firstly, I would like to apologize for the miscommunication regarding your room preference. It is disheartening to hear that our front desk did not have the information they needed to accommodate your request. I understand that this inconvenienced you, particularly with your husband's back and leg injury. We apologize for any frustration caused by this situation, and I assure you that we will address the issue with our reservations team to ensure better communication in the future.

I'm glad to hear that you found our hotel clean and enjoyed the convenience of parking outside your room. We take pride in providing a relaxed and comfortable environment for our guests. However, I apologize for the inconvenience you experienced with the bathroom layout. Your feedback regarding a lack of privacy in the vanity area is valuable to us, and we will definitely consider it when making improvements to our facilities.

Regarding the pool area, your comment about the availability of umbrellas and towels is noted. We understand the importance of providing a pleasant experience for our guests, and we will look into options to improve the availability of umbrellas and ensure that towels are readily accessible throughout the day.

We are sorry for the issue with your fridge freezing your food items. This should not have happened, and it is unfortunate that the reception staff did not address your concern adequately during check out. We appreciate your patience and understanding when speaking with our staff member who handled the situation well. Rest assured, we will review our procedures to prevent such instances from occurring again.

Once again, I apologize for any inconveniences you encountered during your stay. We value your recommendation and will continue to work hard to provide fair prices and maintain a good location for our guests. We appreciate your feedback and hope to have the opportunity to welcome you back in the future.

Thank you for taking the time to share your feedback regarding your recent stay at Avanti International Resort. We appreciate your honest review and are glad to hear that you were pleasantly surprised during your visit.

It's great to know that the location of your room in Block 4 ensured a peaceful stay and minimized any noise disruptions. We understand the importance of a good night's sleep and are pleased that you found the beds to be very comfortable.

We apologize for any inconsistencies in the cleanliness and housekeeping services. Rest assured, we will bring this to the attention of our housekeeping team to ensure these areas are addressed and improved. Fresh towels are always a priority for us, and we are glad that you had a sufficient supply during your stay.

Your kind words about our polite and helpful staff members are greatly appreciated. We strive to provide exceptional customer service, and it's rewarding to hear that our team made a positive impression on you.

We apologize for the inconvenience you experienced with the Disney park transfer. We understand that timely transportation is crucial, especially when visiting theme parks. We will review this with our transportation partners to ensure a more efficient and seamless experience for our guests.

We hope to have the opportunity to welcome you back on your next visit to the area.