The hotel staff were very friendly. The rooms were big and cleaned everyday. We got an accessible room which was great. We couldn't fault this hotel at all well within reach to everything. Thank you avanti for making this a holiday to remember we will be back.
Thank you so much for taking the time to leave us such a wonderful review! It truly brightened our day to read your kind words about our hotel.
I'm thrilled to hear that our staff were friendly and made you feel welcome throughout your stay. We truly believe that the warmth and helpfulness of our team is what sets us apart.
It's also great to know that you enjoyed your spacious and clean room. We take pride in maintaining a high standard of cleanliness and comfort for our guests, and I'm glad we met your expectations.
Moreover, I'm glad we were able to provide you with an accessible room that suited your needs. It's important to us that all of our guests feel accommodated and comfortable during their stay.
Your feedback about the hotel's convenient location is much appreciated. We strive to provide our guests with easy access to nearby attractions and amenities, so I'm delighted to know that it was well within reach for you.
Once again, thank you for choosing to stay with us and for leaving such a fantastic review. It means a lot to our team. We can't wait to welcome you back to our hotel in the future.
Absolutely awful. Do not recommend. Hidden fees so you pay 230 fees (for 2 weeks) AND 100 euro deposit. That includes use of a tiny pool and smaller gym. The food is extortionate as are the drinks. Rooms are tiny and quite dirty. They are "cleaned" daily. So fresh sheets and towels... however floor is never swept and so it's gritty all the time. Beds are extremely budget and have no support. I realise its a budget hotel however cleanliness is a basic necessity in my opinion.
Thank you for taking the time to share your experience with us. I'm sorry to hear that your stay at our hotel did not meet your expectations. Your feedback is important to us, as it allows us to address areas in need of improvement.
Firstly, I apologize for any confusion regarding the fees. We strive to be transparent about our resort fees. This is shown upon booking, on your confirmation, on our FAQ's on our website and again upon your arrival. Upon check-in, we will run an "authorization" on the card for the total room charges, plus $50 for guests staying between 1-4 nights and $100 for guests staying 5 nights or more per room for any potential incidental charges. The card will not be charged prior to the guest's check-out. Bank Debit/Check Cards: If the debit/check card you are using is attached to a checking account, a hold will be placed on the account for the full anticipated dollar amount of your stay, in addition to $50 for guests staying between 1-4 nights and $100 for guests staying 5 nights or more, that is held in case of incidental charges. These funds may be held by your financial institution for seven business days or longer after your departure.
In regards to the cleanliness of the rooms, I apologize for the disappointment caused. Our housekeeping team works diligently to ensure that our rooms are clean and comfortable for our guests. We are disappointed that you were not pleased with our refresh services. For conservation reasons, our refresh service consists of trash removal, making of beds, refresh of bathroom towels and replacement of toiletries. Should your stay be longer than four nights, you will receive a full-housekeeping service every fifth day of your stay. It includes trash removal, bathroom cleaned, replenish of bathroom towels and amenities, change of bed linens and making of the beds, dusting and cleaning of the floors. If your stay is beyond five days, the cycle above will be repeated. This is communicated on all of our booking sites, on our FAQ page and on our welcome letter upon your arrival.
Additionally, I'm sorry to hear that you found our amenities and facilities to be lacking. We aim to provide a comfortable stay for all our guests, and I apologize if the size of our pool and gym did not meet your expectations. Your feedback is important to us, and we will take it into consideration as we continue to improve our offerings.
We appreciate your patronage and hope to have the opportunity to welcome you back in the future, to provide you with the experience you deserve.
Stayed here previously and loved it, was a bit worried as I'd seen some bad reviews. Well, it was outstanding! We stayed in block 2 which is the more modern one and had a pool view which we'd requested and can highly recommend. Rooms cleaned daily, food prices in the on-site cafe bar very reasonable, great drinks selection at the bar, games room good value for our kids. Lovely family atmosphere, inflatables allowed in the pool too! Across the road from Icon park (if you go out the side door at block 4),and lots of eateries nearby. 10/10, amazing
Thank you so much for taking the time to share your feedback about your recent stay at Avanti International Resort. It means a lot to us!
I am thrilled to hear that you had an outstanding experience during your stay with us. Providing a clean and comfortable environment is a top priority for us, so it's wonderful to know that you found your room to be well-maintained.
I'm also glad to hear that you enjoyed the pool view from Block 2. We always do our best to accommodate guest preferences, and I'm delighted that we were able to fulfill your request. It sounds like you had a fantastic time with your family, and I'm glad you found the family atmosphere enjoyable.
Additionally, it's great to hear that you found the on-site café bar to have reasonable food prices and a great drinks selection. We strive to offer value for money, and it's fantastic that we were able to meet your expectations.
We hope to have the pleasure of welcoming you back in the future for another amazing stay!
We stayed here from May 21st - June 2nd and we were not disappointed whatsoever. The hotel staff were absolutely amazing. The rooms were huge and lovely. We got our room cleaned everyday. Everything was working perfectly. The pool was lovely and the atmosphere was fabulous. This hotel is in the centre of International Drive so we had no problem getting around. We will definitely stay here again when we come back to Orlando.
Thank you so much for taking the time to share your wonderful experience at Avanti International Resort. We are thrilled to hear that you had an amazing stay with us and that you were not disappointed in any way. It was a pleasure having you as our guest.
Your kind words about our amazing hotel staff truly warm our hearts. We strive to provide exceptional service and it's fantastic to know that our efforts made a positive impression on you. Rest assured, we will share your compliments with our team members who will be delighted to receive your praise.
We're also glad to hear that you found our rooms to be spacious and lovely. We take pride in maintaining cleanliness and ensuring our guests' utmost comfort. It's great to know that our daily room cleaning service met your expectations.
Furthermore, we're thrilled that everything was in perfect working order during your stay. We understand the importance of a hassle-free experience, and we're glad that our facilities met your needs. Your feedback encourages us to continue striving for excellence.
Lastly, we're delighted that you enjoyed our lovely pool and the fabulous atmosphere at our hotel. We believe that a relaxing and enjoyable stay is essential, and we're glad we could provide that to you. Being centrally located on International Drive, we're thrilled that our convenient location made it easy for you to explore the area.
Thank you again for your kind words and for choosing to stay with us. We can't wait to welcome you back when you return to Orlando. If you have any additional feedback or need assistance with anything, please feel free to reach out to us.
The best thing about the hotel is its location, which is the reason for the 3 stars.The hotel is very basic but that’s all we needed as we were at the parks everyday.
Located in the middle of international drive with lots of restaurants nearby within walking distance and things to do, such as mini golf. The hotel also offers a free shuttle to universal which came in really handy and was convenient. The beds are really comfy and cosy.
However, the breakfast was very disappointing. Paid an extra £240 for 10 days of American breakfast thinking it would be all you can eat, however this wasn’t the case. You get a voucher and receive one small meal per person and the smallest carton of orange I have seen. The voucher doesn’t change either and there are only 4/5 options for breakfast - egg and cheese sandwich, egg and cheese wrap, oatmeal with raisins, plain pancakes and some sort of bagel, which as you can imagine soon get boring and the options aren’t the best either. I think this should be highlighted when booking the breakfast. Definitely not worth the money for breakfast. Go to Denny’s across the road for $10+ for a breakfast, which is lovely and you get plenty for your money.
When we arrived our room was clean apart from the bathroom, which had pubic hair on the walls and in the bath and the toilet wasn’t clean. Phoned reception and they stated they would send housekeeping up, however this issue never got resolved after 10 days of been there so we had to clean it ourselves. Despite the bins being emptied everyday and our bed being made everyday, our bedding didn’t get changed until our seventh day and the floors weren’t the cleanest. We were located on the fourth floor and you could hear the cars from the highway, however this wasn’t a huge issue for us as we aren’t fussy sleepers. The rooms were basic but I think could do with modernising, especially the bathrooms. There is air con in the rooms which is great and staff are really helpful and kind.
Overall, we had a great time and felt safe in the hotel. I would stay again if I was looking for a basic hotel as it is cheap and located in a good location on international drive with free shuttles to the parks. However, I wouldn’t pay extra for the breakfast as it definitely isn’t worth it!
Thank you for taking the time to share your feedback with us. We appreciate your kind words about our hotel's location and the convenience it offered during your stay. It's great to hear that you found our beds to be comfy and cozy.
We apologize for any disappointment you experienced with our breakfast offerings. We understand that you were expecting an all-you-can-eat breakfast, and we apologize for any confusion regarding the breakfast voucher system. We appreciate your feedback regarding the limited options and will certainly take it into consideration for future improvements. We also understand that the breakfast did not meet your expectations in terms of value for money. We will work towards displaying clearer information about the breakfast options when booking.
We apologize for the housekeeping issues you encountered upon arrival. It's unacceptable that the bathroom cleanliness fell short of our standards. We apologize for the inconvenience caused, as well as for any lapses in communication regarding the resolution of the issue. We will address this with our housekeeping team to ensure such oversights do not happen again. We appreciate your understanding and proactive approach in resolving the situation on your own.
We appreciate your feedback on the need for modernizing our rooms, especially the bathrooms. We strive to constantly improve our facilities and will take your suggestions into account for future updates. It's reassuring to hear that you found our staff to be helpful and kind, and that you felt safe during your stay.
Thank you again for sharing your thoughts with us. We value each guest's feedback as it helps us enhance the guest experience.
