We were disappointed with the rental from the outset when the owners billed us a $145 booking fee...presumably the amount they pay to Trip Advisor. We have rented "luxury homes" in Florida for about 20 years and from my recollection this is the only time we paid a "booking fee." Also later found we would be responsible for pool heat...most of our recent rentals have included pool heat.
The amenities in the unit are more dated than I would expect for a luxury unit. I would like to send our photo of shower head held together with duck tape holds but unable to add to review. Additionally, we wanted use the grill described in amenities and found there was none. Owners offered to reimburse $40 for a grill we could purchase at Walmart...hardly what one expects for a luxury rental.
Several signs in the home are threatening and and pose and uninviting atmosphere...like keep temperature at 75 or you will be charged if system fails.
Suggest owners downplay "luxury" and take the time to carefully inventory amenities for the unit
We were very pleased with the villa. It was very clean and comfortable. It was well equipped with dishes and linens, etc. It was close to Disney and close to shops and restaurants. It was very quiet and we felt safe in the community. We would definitely go back there to rent again.
I have stayed in many villas in Florida over the last few years and this is the cleanest one that I have stayed in.
The pool area is fantastic and not overlooked at all and the added bonus of sun most of the day. The management company are extremely helpful and let us have a late check out on our departure day. Lake Berkley is a beautiful resort and I wouldn't stay at where else. Everyone has smile from the security staff to the gardeners. I will definitely be returning in the future and look forward to booking with Stephen.
We loved it ..it was clean and very quiet at night .I wanted to stay one more night but it was already booked .we came for Disney but would come again just to relax.the private pool was a plus
The Villa was great kids enjoyed themselves while there I would recommend this to anyone and I will definitely be trying to come back again