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MarkV25
Phoenix, Arizona

Excellent Stay

5.0 of 5 bubblesReviewed 24 Mar 2024via mobile
Staff was very friendly at check in. We were placed in a newly remodeled room on the top floor. The room was very clean and had modern decor throughout. The kitchen had everything. There was a coffee maker, full refrigerator with freezer, microwave, and electric stove. The bed was very comfortable and the bathroom was a nice size. The breakfast buffet was very good. They had scrambled eggs, hard boiled eggs, sausage, potatoes, fruit, breads, yogurt, waffles, oatmeal and juices. The dining room was huge. My only complaint is there is only one elevator and it was slow. We used the stairs the majority of the time. We would definitely stay here again.
Date of stay: March 2024
Trip type: Travelled as a couple
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Carlos Sotillo, Owner at Homewood Suites By Hilton Orlando-nearest To Univ Studios, responded to this review
Responded 8 May 2024
Hi MarkjV25-

Thank you so much for your excellent review. I am happy to see that you loved our newly renovated rooms and breakfast selections. Both of our elevators are now fully functioning! We are looking forward to your future visits!
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviewed 19 March 2024

Another (third within the past 2 years) great stay at Homewood Suites. Some renovations are under way but did not bother us at all. We had a nice renovated room, breakfast was excellent, service was excellent. Likely our hotel also in the future.

Date of stay: March 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank ritvaa2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Carlos Sotillo, Owner at Homewood Suites By Hilton Orlando-nearest To Univ Studios, responded to this reviewResponded 9 May 2024

Hi ritvaa2013 -

I am happy to see that you have picked us as your "home away from home"! We can't wait to have you back soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 March 2024 via mobile

Excellent Hotel & very good service. Reception staff is polite and provides good information about area. We visited from India and there took our parcels befit landing in hotel and on first day we could get some food & sim etc. in Hotel itself makes easy trip. The room are very specious and kitchen is well equipped with all necessary utensils for preparing Indian food for you and family. It’s priced round the clock receptionist with whom we can discuss and chat if jet lag causes sleep disturbances. 24x7 coffee available with three varieties. Dairy creamer available for Indian or guest wish to take coffee with milk. The breakfast has good variety even Indian vegan gets fruits breads donats, waffles etc . So peaceful stay with swimming pool for kids and camp fire arrangement. Amazing stay!!

Room tip: Get you Hilton honest number or enrol so get few discount benefits on can services like lyft etc. Check the spends on linked Forex card
Date of stay: March 2024
Trip type: Travelled on business
Thank Ravi425
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Carlos Sotillo, Owner at Homewood Suites By Hilton Orlando-nearest To Univ Studios, responded to this reviewResponded 8 May 2024

Hi Ravi425-

Thank you so much for your review! I am thrilled to see you and your family had an awesome time. Can't wait to see you back soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 February 2024 via mobile

This hotel is a very nice hotel located just a quick 10 Minute drive from Universal Theme Parks Drop off Point. The hotel offers free parking with complimentary shuttles for guests to the park, 4 times outbound in AM and 3 times return in evening. The hotel features a very nice lobby and dining area including free breakfast and a lovely Wednesday evening reception. The hotel is currently renovating and I had the pleasure of being on the 5th renovated floor and the room was very nice with comfortable bed and amazing great working air conditioning. I wanted a few more pillows and the front desk staff had them to my door in minutes. Every single person working at this hotel that I interacted with was over the top gracious and kind. I travel the world every month and this hotel has the nicest staff I have ever encountered anywhere and the management team should be so proud of whom they have handling their guests. I highly recommend this hotel. By the way throughout my stay renovations were ongoing, including into the evening AND the contractors were extremely respectful not to be noisy or in the way, and I felt it was important to note this when booking and getting reminder they are under renovations, they are extremely mindful of their noise levels. (Don’t let this deter you from booking)

Date of stay: February 2024
Trip type: Travelled with friends
Thank ExpertTravelCritic
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Carlos Sotillo, Guest Services / Front Office at Homewood Suites By Hilton Orlando-nearest To Univ Studios, responded to this reviewResponded 27 February 2024

Hi ExpertTravelCritic,

Thank you so much for the excellent review! We appreciate your comments and your understanding of our renovation process. I am very happy to see that my staff was able to show you excellent hospitality. We hope to see you back very soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 January 2024

We stayed at Homewood Suites Nearest to Universal for 14 days in January/24. It was an excellent experience. The hotel has great facilities, comfortable rooms, extremely clean. Good breakfast. Secure parking. The staff is great, everyone is very attentive and polite. We love Eli at reception and Hanane. We will certainly come back and recommend it to friends. Thanks.

Date of stay: January 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank 144jussaral
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Carlos Sotillo, Guest Services / Front Office at Homewood Suites By Hilton Orlando-nearest To Univ Studios, responded to this reviewResponded 6 February 2024

HI 144jussaral,

Thank you so much for the excellent review. I will pass on your comments to both Eli, and Hannane. We are looking forward to hosting you and your friends on your future visits to the Orlando area!

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Reviewed 4 January 2024 via mobile

The hotel is cozy, with large rooms (clean place, very soft beds) and kitchen included. The breakfast is very good.

Excellent location with restaurants and Walgreens nearby.

This is the second time that we stay in this hotel on vacation, and we intend to return. My family and I loved the hotel.

Date of stay: December 2023
Trip type: Travelled with family
1  Thank EspanhaX
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Carlos Sotillo, Guest Services / Front Office at Homewood Suites By Hilton Orlando-nearest To Univ Studios, responded to this reviewResponded 6 February 2024

Hi Espanhax,

Thank you so much for the excellent review! I am happy to see that you had a great time once again. Looking forward to hosting you and your family on your next stay!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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