This hotel is a very nice hotel located just a quick 10 Minute drive from Universal Theme Parks Drop off Point. The hotel offers free parking with complimentary shuttles for guests to the park, 4 times outbound in AM and 3 times return in evening. The hotel features a very nice lobby and dining area including free breakfast and a lovely Wednesday evening reception. The hotel is currently renovating and I had the pleasure of being on the 5th renovated floor and the room was very nice with comfortable bed and amazing great working air conditioning. I wanted a few more pillows and the front desk staff had them to my door in minutes. Every single person working at this hotel that I interacted with was over the top gracious and kind. I travel the world every month and this hotel has the nicest staff I have ever encountered anywhere and the management team should be so proud of whom they have handling their guests. I highly recommend this hotel. By the way throughout my stay renovations were ongoing, including into the evening AND the contractors were extremely respectful not to be noisy or in the way, and I felt it was important to note this when booking and getting reminder they are under renovations, they are extremely mindful of their noise levels. (Don’t let this deter you from booking)