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Colleen S
Lighthouse Point

Amazing experience

5.0 of 5 bubblesReviewed 27 Sept 2021
From the front desk staff to the yummy breakfast bar...this was a great experience. The rooms are very
clean and comfy.... bathrooms were a good size. All staff very helpful... I will stay here every time I go to Orlando.

Date of stay: September 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Review collected in partnership with Hyatt Hotels
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Khadijah Howell, Guest Services / Front Office at Hyatt House across from Universal Orlando Resort, responded to this review
Responded 29 Sept 2021
Thank you for your feedback!
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviewed 26 September 2021

The Hyatt House was clean, spacious, comfortable. The value is awesome and the staff was nothing short of amazing. Check in was easy and fast. The breakfast in the morning was good and the area was very clean!

Date of stay: September 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank 321mermaid
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Khadijah Howell, Guest Services / Front Office at Hyatt House across from Universal Orlando Resort, responded to this reviewResponded 29 September 2021

Thank you for your feedback!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 September 2021

This hotel is where to stay if you’re going to Universal Studios with family or friends .
It’s across the street from the park. Consider leaving your car parked at the hotel and take a bus or Uber to the park.

Date of stay: September 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank 4ronen
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Khadijah Howell, Guest Services / Front Office at Hyatt House across from Universal Orlando Resort, responded to this reviewResponded 29 September 2021

Thank you for your feedback!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 September 2021

I had a flight route me to another city. The hotel charged me a no show fee. I asked them to take the amount owed and apply to another trip I had planned the following week. They refused to do it. I have elite status with them, and they didn't care. It was pretty disappointing.

Date of stay: August 2021
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
Thank Veesprig
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Khadijah Howell, Guest Services / Front Office at Hyatt House across from Universal Orlando Resort, responded to this reviewResponded 29 September 2021

Thank you for your feedback!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 September 2021

The amenities were excellent, room was clean and updated, breakfast was a very nice touch. Staff was friendly and knowledgable. Check in process was easy and fast. Parking was an additional $15 but we did not mind since the parking lot is close by, well lit, and easy to access.

Date of stay: September 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank fsubeta24
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Khadijah Howell, Guest Services / Front Office at Hyatt House across from Universal Orlando Resort, responded to this reviewResponded 20 September 2021

Your feedback is greatly appreciated. Thank you!

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Reviewed 15 September 2021 via mobile

I stayed here for a short business trip. The hotel is in a good location for downtown Orlando and Universal. The hotel was well maintained and staff very on point. For amenities the pool is nice. The gym is sufficient to do the basics. The hotel bar is a small poolside bar but didn’t disappoint. Also the complimentary breakfast was nice and not often seen these days. The rooms are updated, clean, and at a good price point. I would stay here again.

Date of stay: September 2021
Trip type: Travelled on business
1  Thank ethanoutthedoor
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Khadijah Howell, Guest Services / Front Office at Hyatt House across from Universal Orlando Resort, responded to this reviewResponded 20 September 2021

Your feedback is greatly appreciated. Thank you!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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