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From the front desk staff to the yummy breakfast bar...this was a great experience. The rooms are very clean and comfy.... bathrooms were a good size. All staff very helpful... I will stay here every time I go to Orlando.
Date of stay: September 2021
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Khadijah Howell, Guest Services / Front Office at Hyatt House across from Universal Orlando Resort, responded to this review
Responded 29 Sept 2021
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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All reviews great hotel free shuttle bunk beds room was clean great stay hotel bar parking fee universal orlando free breakfast home away from home yogurt convenient location the breakfast area definitely stay here again fire pit stayed nights each morning
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The Hyatt House was clean, spacious, comfortable. The value is awesome and the staff was nothing short of amazing. Check in was easy and fast. The breakfast in the morning was good and the area was very clean!
Date of stay: September 2021
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Khadijah Howell, Guest Services / Front Office at Hyatt House across from Universal Orlando Resort, responded to this reviewResponded 29 September 2021
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This hotel is where to stay if you’re going to Universal Studios with family or friends . It’s across the street from the park. Consider leaving your car parked at the hotel and take a bus or Uber to the park.
Date of stay: September 2021
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Khadijah Howell, Guest Services / Front Office at Hyatt House across from Universal Orlando Resort, responded to this reviewResponded 29 September 2021
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I had a flight route me to another city. The hotel charged me a no show fee. I asked them to take the amount owed and apply to another trip I had planned the following week. They refused to do it. I have elite status with them, and they didn't care. It was pretty disappointing.
Date of stay: August 2021
Trip type: Travelled on business
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Khadijah Howell, Guest Services / Front Office at Hyatt House across from Universal Orlando Resort, responded to this reviewResponded 29 September 2021
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The amenities were excellent, room was clean and updated, breakfast was a very nice touch. Staff was friendly and knowledgable. Check in process was easy and fast. Parking was an additional $15 but we did not mind since the parking lot is close by, well lit, and easy to access.
Date of stay: September 2021
Value
Location
Sleep Quality
Rooms
Cleanliness
Service
Review collected in partnership with Hyatt Hotels
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Khadijah Howell, Guest Services / Front Office at Hyatt House across from Universal Orlando Resort, responded to this reviewResponded 20 September 2021
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I stayed here for a short business trip. The hotel is in a good location for downtown Orlando and Universal. The hotel was well maintained and staff very on point. For amenities the pool is nice. The gym is sufficient to do the basics. The hotel bar is a small poolside bar but didn’t disappoint. Also the complimentary breakfast was nice and not often seen these days. The rooms are updated, clean, and at a good price point. I would stay here again.
Date of stay: September 2021
Trip type: Travelled on business
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Khadijah Howell, Guest Services / Front Office at Hyatt House across from Universal Orlando Resort, responded to this reviewResponded 20 September 2021
Your feedback is greatly appreciated. Thank you!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC