Probably the nicest thing I can say about this water park is that it’s beautifully decorated, aesthetically pleasing, and very clean. Besides that, this water park is a terrible waste of money. The “tapu” bracelets are a great idea in theory, but we had to go back to the concierge on 4 different occasions since ours were not working properly, not allowing us to check into rides, not linking with our photo pass, saying that we already went on rides, and not linking with our express pass. Speaking of express pass… well worth it at both Universal and Islands of Adventure but a giant waste of money at Volcano Bay. It doesn’t allow you to skip ahead of the line at all, which is obviously what you think you’re paying for when you pay another $100 per person (or more depending on the day of the week) on top of already buying tickets that we’re $70 per person (or more depending on the day of the week). Nope, having an express pass here only allows you to get into the line and wait, instead of getting a virtual time on your “tapu” to come back to the ride later.. and then still have to wait in line. Mind you, these lines are absolutely crazy at 200 or more minutes for most rides! Pretty much, unless you want to just chill in the lazy river or in the pool, you’ll be spending most of your day wasting your time burning up and waiting in irritatingly long lines with hundreds of other hot and irritated people who are also complaining about how the express passes are a giant waste of money, too. We would definitely not come here again, and cannot even imagine how much our kids would have hated it if they would have came with us this trip! Oh ya, and of course they don’t care if you’re unhappy about the way these things work, nobody seems to know how to help you sort things out and correct the issues, and refunds are completely out of the question.