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The Florida Hotel & Conference Center, BW Premier Collection
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Reviews (6,111)
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4,213
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4,213
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All reviewscrickets bargreat hotelthe hotel staffbusiness tripexcellent stayenjoyed my stayfood courtclose to the airportconvenient locationeasy accessorlando areainternational drivestarbucksgymfloridaconvenienceaccommodations
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22 - 27 of 6,111 reviews
Reviewed 2 weeks ago

Everyone was accommodating and moreover friendly. I was there attending a convention of sorts with multiple events hosted within the hotel. I LOVED that you are built into the mall...perhaps a bit too much!

Saturday night we attended a banquet and the beef option was DEVINE: the most tender/tasty (in that order) morsels that I have ENJOYED at such a function is FOREVER and I attend these type of events several times a year.

My only wish was that you had more affordable transportation options for getting to airport and major event locations for your guests.

  • Stayed: April 2018, travelled solo
    • Sleep Quality
    • Cleanliness
    • Service
Thank Touche102
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John L, General Manager at The Florida Hotel & Conference Center, BW Premier Collection, responded to this reviewResponded 2 weeks ago

Dear Touche102,

Thank you for taking the time to share your feedback, and for posting a review following your recent visit to our hotel.

I am pleased to hear that you enjoyed your stay, and we look forward to welcoming you again the next time your travels bring you back to the Orlando area.

Sincerely,

John Lamont
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

Nothing to show for after leaving hotel. No complimentary packets for the amount of monies spent.
Plus as a regular customer at the Embassy Suites your have free buffet style breakfast, complimentary noon refreshments, also evening snacks to accommodate those that has diabetes, so they wouldn't have to go all the way back to room to grab something to regulate their sickness.

  • Stayed: April 2018, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank dwithe3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John L, General Manager at The Florida Hotel & Conference Center, BW Premier Collection, responded to this reviewResponded 2 weeks ago

Dear dwithe3,

Thank you for taking the time to share your feedback, and for posting a review following your recent visit to our hotel. We value and appreciate your feedback, and we look forward to welcoming you again the next time your travels bring you back to the Orlando area.

Sincerely,

John Lamont
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

Lovely hotel right next to a mall! Friendly, helpful staff and a good hotel gym. Large pool. About 15 minutes from universal studios and International Drive. Good selection of food and big portions in Crickets Bar.

Stayed: April 2018, travelled on business
1  Thank David A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John L, General Manager at The Florida Hotel & Conference Center, BW Premier Collection, responded to this reviewResponded 3 weeks ago

Dear David A,

Thank you for taking the time to share your feedback, and for posting a review following your recent visit to our hotel.

I am pleased to hear that you enjoyed your stay, and we look forward to welcoming you again the next time your travels bring you back to the Orlando area.

Sincerely,

John Lamont
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

After travelling around for a few weeks, we choose this hotel for our final night in Orlando as we wanted to be near the airport for our flight home.
The room and corridors are looking a bit dated and could do with updating, but it did have everything we needed and was very spacious!
Direct access to Florida Mall was very convenient for all kinds of shopping and the staff were all pleasant and helpfull!

Stayed: April 2018, travelled as a couple
Thank Rebecca G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John L, General Manager at The Florida Hotel & Conference Center, BW Premier Collection, responded to this reviewResponded 3 weeks ago

Dear Rebecca G,

Thank you for taking the time to share your feedback, and for posting a review following your recent visit to our hotel.

I am pleased to hear that overall you enjoyed your stay, and we look forward to welcoming you again the next time your travels bring you back to the Orlando area.

Sincerely,

John Lamont
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

The curb appeal and friendly valet set the tone for the luxury that awaits. The friendly staff made check in effortless. The room is spacious and clean with comfortable beds and linens. The bathroom was huge! The location is perfect for shopping, dining, and entertainment.

Stayed: April 2018, travelled with friends
Thank Shanna M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John L, General Manager at The Florida Hotel & Conference Center, BW Premier Collection, responded to this reviewResponded 3 weeks ago

Dear Shanna M,

Thank you for taking the time to share your feedback, and for posting a review following your recent visit to our hotel.

I am pleased to hear that you enjoyed your stay, and we look forward to welcoming you again the next time your travels bring you back to the Orlando area.

Sincerely,

John Lamont
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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