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Disney's All-Star Movies Resort

misawa393

Malaysia

All-Star Movies

Name: All-Star Movies
Item: Disney's All-Star Movies Resort
Rating: 3
Author: misawa393

Review of Disney's All-Star Movies Resort

Reviewed 15 Jul 2021via mobile

We stayed one night at all star movies. It reminded me of a regular motel with Disney theming.

Positives: the busses were great and timely. The front desk staff was wonderful and kind. The room was ready early so we could put our stuff down after arriving early to head to the park. The bathroom in the room was nice. The theming is great for littles.

Negatives: the rooms are just okay. I know, it’s a value resort, but it’s Disney. The grounds seemed a little dirty and unkept. The cast members letting people into the restaurant were rude.

Overall, it was just okay. I’d MUCH rather pay the same price and stay at Shades of Green. I do not think we will be back to this resort. I just don’t feel like it was up to my idea of what Disney standards/quality should be.

Date of stay: May 2021

Room Tip: The toy story area is the preferred area. We stayed there so I can’t speak on how far away the...

Trip type: Travelled with family

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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Disney Social Reviews, Owner at Disney's All-Star Movies Resort, responded to this review

Responded 16 Jul 2021

I appreciate you taking the time to share your experience from your stay at Disney's All-Star Movies Resort. I'm happy to read that even though this Resort wasn't what you were hoping for, our Front Desk Cast Members were friendly and attentive throughout your stay. I also want to apologize that other Cast Members at the Resort did not uphold our standard for exceptional service and that the appearance of the Resort wasn't up to our high standards. Please know I will be sharing your feedback with the Resort's Leadership team.

If you decide to stay at another Walt Disney World Resort hotel, may I suggest Disney's Art of Animation Resort? This Resort has a lot to offer from its central location to fun transportation options including the Disney Skyliner.

Thanks again and I hope you have a magical day!

Betty
Disney Social Reviews

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.

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227 - 232 of 8,164 reviews

jenniferrZ3683DW

Reviewed 15 July 2021

Roach roach roach

This is the first time my stepdaughter came to Disney, so I wanted to give her the full Disney experience and stay at one of their resorts. Little did I know the person that was going to leave Disney with a bad taste was me, with the startling findings of roach after roach in the all star movie resort. As a newcomer in the Disney resort I wanted to make this our family tradition, due to their shortcomings in the pest control area the room was crawling with roaches, made us uncomfortable on our final evening to find more. First and last trip to Disney all star movie resort.
Lastly I contacted guest services to resolve the pest issue and housekeeping to dispose of trash, on our return there was a roach crawling on the wall, and garbages were still full.

Date of stay: July 2021

Ask jenniferrZ3683DW about Disney's All-Star Movies Resort

2 Thank jenniferrZ3683DW

Thank you for sharing your most recent experience at Disney's All-Star Movies Resort. I'm very sorry for the concerns you had regarding the pest management of the Resort. We strive to create a welcoming and carefree environment for all of our Guests and I apologize that this holiday was impacted by pesky pests and lacking service. Please rest assured I will be sharing your feedback with the Resort's Leadership team.

Thank you again and I hope we will have to opportunity to welcome you back again and show you the true Disney difference.

Betty
Disney Social Reviews

Report response as inappropriate

This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Connector565447

Reviewed 14 July 2021

Do not stay here

Too expensive to stay in such a small room. My daughter was sick so we left a park early. Got her settled and heard a clicking sound and not a knock. Then the maid opens the door and walks in. NOT COOL. Called the front desk and they Said they do it every day and it is allowed for visual inspection. SUPER CREEPY. I do not feel safe, happy and wishing could leave. Stay off site. You can get busses to the parks from other hotels. This is not worth the price or the treatmenr.

Date of stay: July 2021

Ask Connector565447 about Disney's All-Star Movies Resort

Thank Connector565447

Thank you for taking the time to write a review on your recent stay at Disney's All-Star Movies Resort. I'm sorry to read about the frustrations that you experienced during your visit and want to assure you that the safety of our Guests and Cast Members is a top priority. Please know I completely understand your concerns and I will be sharing your feedback with all the appropriate Leadership teams.

Thank you again and I truly hope you will give us another opportunity to welcome you again and demonstrate the true Disney difference.

Betty
Disney Social Reviews

Report response as inappropriate

This response is the subjective opinion of the management representative and not of TripAdvisor LLC

sont2013

Cincinnati, Ohio

Reviewed 14 July 2021

Fine place to stay, bellman were great.

Door bellman people were great. They moved our luggage for us which was awesome, even put our refrigerated items in the fridge for us too. The room was clean, the bed was comfortable, the a/c could not keep up too well though.

Using a phone to unlock door did not work, had to go all the way to the front desk, wait in a long line to get a key.

Date of stay: July 2021

Ask sont2013 about Disney's All-Star Movies Resort

Thank sont2013

It sure sounds like your recent visit to Disney's All-Star Movies Resort was a real blockbuster hit! It's wonderful to read that from the moment you arrived to when you checked out, our Cast Members, especially our Bell Services team, made you feel right at home. Although your visit was certainly filled with pixie dust and magical moments throughout your stay, I'm sorry for the challenges you experienced with the My Disney Experience app. I apologize for the frustration this caused on your day, but I am happy to read that our Cast were able to assist right away to ensure your visit was stress-free.

Thank you for the opportunity to read about your stellar visit. We can't wait to roll back out the red carpet for you and your family again real soon!

Zoey
Disney Social Reviews

Report response as inappropriate

This response is the subjective opinion of the management representative and not of TripAdvisor LLC

ImpossibleGurl

Louisville, Kentucky

4538

Reviewed 6 July 2021 via mobile

A good value resort

The All Star Movies resort isn't the nicest resort in Disney World, but it is one of the cheapest places to spend the night on property. At $187 per night, I wasn't too upset. Sure, my room faced a garden and was in the back of the resort and no where near a pool, but the resort isn't a huge one, so it wasn't a big deal. The murphy bed to save space in the room wasn't uncomfortable and was kind of cute. I'm not
a fan of the toiletries being in pumps that are locked onto the shower wall. That's just weird. I miss the days of individual soaps and shampoos. Also, I needed a daily housekeeping check to replenish towels which never seemed to dry in the Florida humidity, but no one from housekeeping ever came into my room. Which means the garbage piled up and we ran out of towels. I know, COVID, but just some clean towels would have made all the difference. Not a place I will push to go to again, but I'm not opposed to another short stay while waiting for my favorite resorts to open.

Date of stay: July 2021

Ask ImpossibleGurl about Disney's All-Star Movies Resort

2 Thank ImpossibleGurl

Erneapa

Reviewed 1 July 2021

Horrible experience for my family

The worst hotel i have ever been to in my life.
In three days they did not change the towels or clean.
The customer service does not answer the call
In checking they do not give any important information.
I do not recommend this hotel.
The restaurant dirty all the time.
We left the day before, we prefer to leave that place
Horrible experience for my family
Room 2704 building 2

Room tip: I do not recommend this hotel.

Date of stay: June 2021

Ask Erneapa about Disney's All-Star Movies Resort

1 Thank Erneapa

I appreciate you stopping by to leave a review about your recent stay at Disney's All-Star Movies Resort. I sincerely apologize for any hiccups that you experienced during your visit but was happy to see that you were able to speak with our Front Desk and they were able to explain current operations and get you situated with necessary .

Again, I apologize for any disappointments and truly hope that you'll consider trying another one of our Resort hotels in the future.

Betty
Disney Social Reviews

Report response as inappropriate

This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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All-Star Movies - Disney's All-Star Movies Resort

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