We were recommended to this place by a friend who is also a locker member. This is our fourth year in Naples and both me and my wife occasionally smoke cigars so we were looking forward to seeing Burn. It has an amazing decor amazing selection of cigars and amazing selection of drinks. Unfortunately we didn’t have a chance to enjoy all of it because the service was nonexistent. We got a couple of cigars and we set outside waiting for somebody to take our order. After a 20 minute wait nobody showed up. I went up to the bar and ordered my drinks ,paid for it and walked outside. After having three drinks each with my wife the waitress showed up saying that she’ll be taking care of us. While I actually went in three times to pick up the drinks she and another girl were standing by the cash register playing with their phones completely ignoring customers. Only the bartender was actually doing her job. It’s such a shame that poor service can bring down this wonderful place. We only wish we had a place like this in Italy. I feel bad telling my friend who recommended it we were very disappointed with the service.
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