Just stayed for a night (had to shorten the stay due to bad weather). But Hotel stay was great and room is spacious, it has very grand looks from lobby to the room, has 2 pools and 2 hot tubs/spa pool and private beach.
Only valet parking and no self parking option at hotel, rooms have comfortable beds and my room has views of the river and city views are spectacular. Had iron, refrigerator, coffee machine. 2 TVs one is 65".
When I had to change my travel plans at last minute, I had great trouble reaching out their central reservation phone system. due to weather was trying to reach with their phone system/customer support to change my reservation but couldn't reach them & was directed to voicemail and 48 hours cancel time has passed. For whole one day had to struggle transferring calls between customer support & reception from no cell coverage area and finally gave up to face at the hotel.
But many thanks to Reception team who understand the situation, when I check-in they changed my reservation from 4days to 1day without any additional charges.
Overall enjoyed the stay with the hotel and location.More
- Free Wifi
- Pool
- Visit hotel website