Cleaning service was pretty bad: Towels removed without getting new ones; Room service not done until 7:30pm one day; Two times knocking on the door at 10pm to prepare the room for the night - while we were already in bed.
Secondly: They make you pay a resort fee with the promise of having reserved beds on the beach (beds by the pool are impossible to get). You guessed it: no reserved beds were available and later they also made us pay extra for the umbrella. Pretty sad for that kind of money.
The location is good and the rooms have character (small bathrooms though). We'll pass on The Betsy next time.More