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3 people have started booking this hotel
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US$294
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Free cancellation until 07/10/21
Expedia.com
US$294
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Free cancellation until 08/10/21
ZenHotels.com
US$241
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Hotels.comUS$294
PricelineUS$289
Trip.comUS$329
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Payments made by partners impact the order of prices displayed. Room types may vary.
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157
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Reviewed 24 August 2021

My husband and I stayed here at the very tale end of our honeymoon as we had an overnight layover & thought this looked like a great hotel to end our 10 days of relaxation. We came from an international flight so we were tired & ready to get into our room, shower & head to grab dinner. This is unfortunately where our stay went downhill. The check-in process was extremely slow, inefficient & unprofessional. The credit card machines were down so it took about 15 minutes for us waiting in line for our turn since there was only one employee working. When telling us how much our stay was, which differed from what I had thought, he did not tell us that the security deposit was included in that amount, which made things confusing. He also noted our room number out loud, which is a big no no in the hotel world. After we FINALLY made it to our "oceanfront" room with a balcony, we realized we could not see the ocean whatsoever. This was definitely disappointing for the money we spent on this room, but since we were only staying one night and exhausted, we didn't feel like waiting another half hour to see if we could switch rooms. The room itself was modern, clean & comfy, but our sleep was definitely not comfortable. The walls are thin & we heard everything going on around us and kept us up until about 5AM. Check out is at 11AM and we decided to sleep in until about 10AM (especially since we did not get quality sleep) and at 10:01 and employee unlocked our door & tried multiple times to get into our room. Since we were still in bed, it took a few seconds for my husband to make his way to the door & ask what was needed. The employee then demanded to know what time we were checking out. This was a TERRIBLE way to wake up and incredibly unprofessional. The employee only knocked once, which woke us up, confused, so we weren't even sure it was our room until he tried to barge in. Overall this was not how I wanted to end my honeymoon & not worth the money for this "boutique" hotel. Wish we would have stayed somewhere else.

Date of stay: August 2021
    • Sleep Quality
    • Cleanliness
    • Service
Thank jenniferfS7645PD
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 23 August 2021

My name is Chris I Came with my family to Miami and the hotel experience was nice clean staff was amazing the pool was clean pool manager Maggie was super nice and the coolest person we met in our stay will definitely come back

Date of stay: August 2021
Trip type: Travelled with family
Thank christopherfK2352MU
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 23 August 2021

Amazing hotel and location. All Staff are way beyond awesome specially Salvador the server at the beach bar area who is so cool and diligent. Hotel is very nice and clean: Cannot wait to come back !!!

Date of stay: August 2021
Trip type: Travelled with friends
Thank josecX6570KJ
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 22 August 2021

I simply cannot say enough wonderful things about this fantastic resort hotel! The location is absolutely perfect, the rooms are very posh and comfortable, the food is fantastic and the customer service is beyond extraordinary! My daughter and I flew in for a mother/daughter getaway and we loved the fact that it was so conveniently located right on the beach and close to many restaurants, stores and nightlife. We had no need for a car at all! The room was fully equipped with everything you could possibly need including a comfy bed, gourmet coffee maker, luxury spa bath products, and more! Everything we ordered at the restaurant and pool bar was absolutely delicious, especially the calamari which was off the hook! Most importantly, the CUSTOMER SERVICE was SUPERB especially JOSEPHINE in guest services. She went BEYOND EXCELLENT in making our stay beyond enjoyable! She was always smiling, always attentive to our every need, and very professing and friendly. The rest of the staff followed her lead and were always gracious and accommodating. The pool service attendants and the pool bar servers were excellent as well, especially MARIA who was always giving 100% attention to making sure everything ran smoothly. She was especially kind to my daughter picking up on her favorite foods and drink! I could go on and on, but I think I have painted a precise picture of how wonderful this resort was for our summer getaway! We will definitely be back!

Date of stay: August 2021
    • Value
    • Location
    • Service
1  Thank Falalaholliday
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 21 August 2021

My wife and I had a great time in Miami thanks to your hotel and the service from all staff.
Nicki at the pool gave us great ideas on where to go and what to see. She made hanging out at the pool so fun .. sweet girl ! Made sure we had what we needed
Hotel had a great vibe will definitely be back !!
Recommend to everyone we know when they want to hang out in Miami !

Date of stay: June 2021
Trip type: Travelled as a couple
Thank Passenger300530
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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