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EmeleB
Sydney, Australia

Tolerable

3.0 of 5 bubblesReviewed 10 Mar 2017via mobile
The reception area is so grand it makes u excited about the rooms. Unfortunately that isn't the case. Our room smelled like it was closed up for months, and the kitchen facilities were horrible. The bedsheets felt and smelled like they'd been there for months. The bathroom was the only area that seemed clean.

Date of stay: November 2016
Trip type: Travelled with friends
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4 - 9 of 58 reviews
Reviewed 16 February 2017

We rented a hotel room (room #669) on Saturday, 2/11/2017. As soon as we got out of the elevator, the terrible smell that was on the hallway, was impossible to ignore. Then, when we went to the room, the terrible smell had gone inside the room as well and the part of the ceiling where the a/c vents out, was full of mold. All black! Terrible! The beds were SUPER hard. My husband and I couldn't sleep at all. We left as soon as the sun came out and there was nobody to take our keys, so we had to leave it with the ballet parking person named Jorge. We got home and my husband started with really high fever. He has been in and out of the hospital since then. I'm sure the disgustingly dirty room is what got him sick. Worse stay ever!!!!!!!!!!!

Room tip: Do not get room 669!
Date of stay: February 2017
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
3  Thank oliviah723
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 29 May 2016 via mobile

It's a very nice place to stay in downtown near bay,
It has a mini store, salon, theatre, restaurant and pub all in one building.
You can park your boat at the back near poolside.
Metromover, brickell village are just footsteps away from this.

Date of stay: June 2015
Trip type: Travelled as a couple
Thank Karanjee
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 23 May 2015 via mobile

I stayed six weeks in four ambassadors because I studied English in Hola School situated in Tower three. I shared the apartment with other international students. The apartment was wide and comfortable. Each room had private bathroom and the kitchen and the common area were really well furnished. The only imperfection was the cleanliness of the apartment... Please check the housekeepers's work.

Date of stay: May 2015
Trip type: Travelled solo
1  Thank Y9355GAannap
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 13 March 2015

Location, view and pool is what pulls this hotel from poor to average. Walk to shops/restaurants in Brickell Village, easy transportation elsewhere. Pool is huge and fantastic. Huge room, ocean view, kitchenette, ok price for location. Older property badly in need of updates. Bathroom in poor condition, carpet in rooms and halls should be replaced, room window was cracked and repaired with tape. We had 4 people, had to ask for 4th towel every day. Free wifi in lobby only.

Date of stay: March 2015
Trip type: Travelled with family
2  Thank RF-WMi
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 23 January 2015

I had taken a rental with flipkey for a suite in the four ambassadors and the rental outfit double booked and put me up for 2 nights in the hotel part which was terrible. For the price you have numerous options that are better. the sheets are old on the bed the kitchen is awful to the point we did not cook . It is a old builiding that has not been renovated . The carpets are worn. wifi in lobby. all the restaurants in the lobby have closed down, the parking is valet pay $17 per day. there are no balcony only windows,there is a building police that has numerous rules including if you go out to jog in a sports brassiere you will be told to put a tshirt. Stay at the Sonesta in Coconut grove much nicer! day and night experience

Room tip: stay away if you still want to go ask for a room overlooking the pool and you will have a view of biscayne bay
Date of stay: January 2015
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
2  Thank laloux
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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