We had our first room hvac turn off while we were gone. When we came back to the room it smelled so bad. Similar to my dogs feet. We moved rooms and I gotta say the other room had the smell as well but not as pungent since the hvac was running. It’s gross and we had a headache all weekend during our stay. Please revise the 4 star hotel. This is not one.
Germasian2024, it seems there were concerns about the room's atmosphere during your stay. The comfort and satisfaction of guests is important, and feedback like yours helps to evaluate and improve the experience. Any discomfort caused is certainly regrettable.
hotel continues to be comfortable though I hate the $17 parking. An Tobar was wonderful, continues to serve good food but prices are through the roof and wanted to charge $3 for bread! Ratings below are impacted by the restaurant.
Christopher, thank you for sharing your thoughts. It's good to hear you found the hotel comfortable and enjoyed the food at An Tobar. The feedback about parking and dining costs is appreciated and will be considered. We hope to welcome you back for another visit soon.
Excellent reception by Fabiana. She appreciate and value the welcoming member as ambassador and helped me with an easy check in with a high customer experience. Thank you.
Rodrigopsilvaofficia, we are thrilled you enjoyed your stay at Sheraton Orlando North Hotel. It's wonderful to hear that Fabiana provided excellent service and made your check-in experience smooth and pleasant. We look forward to welcoming you back soon. Thank you for your kind words!
I want to give a shout out to Fabiana For how great customer service skills, her friendly attitude, her great smile she really helped me Settle and gave me a wonderful room with a wonderful view. I really appreciate her service. I wish every time I stay at a Sheraton hotel I can be greeted by Fabiana
Thank you for staying with us at Sheraton Orlando North Hotel. The team is thrilled to hear that Fabiana made such a positive impression on your stay. We look forward to welcoming you back in the future!
Fabiana was hands down the highlight of my stay! From the moment I arrived, her friendly and personable nature stood out. We quickly got on a first-name basis, and by the end of my stay, it felt like I was saying goodbye to a friend rather than just a hotel employee. Fabiana’s warmth made every interaction a pleasure, and she always made time to chat and ensure I had everything I needed. Whether I had a question or just wanted to share a laugh, she was right there with a genuine smile. Her kindness and approachability made me feel truly at home. Fabiana is a true gem, and her five-star service is something I’ll remember long after my trip.
Jordanhgns, we’re delighted you loved your experience at Sheraton Orlando North Hotel. Fabiana truly prides herself on creating memorable experiences, and it's heartwarming to hear she made such a positive impact on your stay. We hope to welcome you back for another wonderful visit.
