This was the first time I was lead way astray by tripadvisor reviews. I just don't see how this place is 4.5 stars and the #1 of 6 hotels in Maitland. I would be scared to see the next 5 down.
Bottom line is the staff here is awesome. but too many "little" things added up.
1) I don't mind paying for parking and I knew when making my reservation that parking was $8 per night. I do have a problem paying for parking, and then getting a note with our room key saying you have had issues with break ins. If I pay for parking I expect that it is because of added security. They don't have this. This was a money grab.
2) Thin wall kept me up 2 nights because of loud neighbors. I eventually had to report one to the desk so I could at least get a few hours sleep.
3) Ragged carpet and poor drains in the bedroom.
4) A couch that felts like sitting on a rock.
5) A/C/Heater wakes you up every time it comes on.
I stay at Hilton properties because I know I will be get a good safe night sleep. They failed to meet the basic expectations, but (I honestly mean this) in the most friendly way possible, and I give you credit for that.