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MaresaW
Los Angeles, California

Great Hotel

5.0 of 5 bubblesReviewed 6 May 2023
Great hotel, wonderful location, very friendly front desk staff, large, clean suites, comfortable bed, beautiful green trees view, fantastic breakfast, nice breakfast employees, great price, easy, fast check-in and check-out and overall excellent experience.
Date of stay: May 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Review collected in partnership with Homewood Suites by Hilton
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Netsane Amare, Guest Services / Front Office at Homewood Suites by Hilton Orlando-Maitland, responded to this review
Responded 1 Jun 2023
Hello Valuable Guest,
It's always a pleasure to have our loyal guest stay with us. We would like to thank you for your wonderful feedback. We are happy to know you find it delightful staying with us and look forward to continue providing you with exceptional experience.
Sincerely,
Management
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (987)
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11 - 16 of 987 reviews
Reviewed 24 April 2023 via mobile

This is a nice hotel in a quiet area! We really enjoyed that the hotel was located in a quiet area! We stayed in a 1 bedroom suite, which was clean and well-appointed. My husband has some health issues so, we really appreciated that our suite was at the end of the hallway so, it was very quiet and we were able to rest undisturbed! Check-in was quick (always a big plus!) and the staff was helpful and friendly.

Date of stay: May 2022
Trip type: Travelled as a couple
Thank ctkttt
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Netsane Amare, Guest Services / Front Office at Homewood Suites by Hilton Orlando-Maitland, responded to this reviewResponded 2 June 2023

Hello Valuable Guest,
It's always a pleasure to have our loyal guest stay with us. We would like to thank you for your wonderful feedback. We are happy to know you find it delightful staying with us and look forward to continue providing you with exceptional experience.
Sincerely,
Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 April 2023

This hotel got the job done. Staff was friendly, room was clean. Rooms are a little dated, but the bed was very comfortable and that’s what was most important after a long work day! Location was convenient to get to after a late work dinner, but not someplace I would choose to stay for the location. Middle of an office park. Would be happy to stay again if I am back there for business.

Date of stay: April 2023
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
Thank Joan C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Netsane Amare, Guest Services / Front Office at Homewood Suites by Hilton Orlando-Maitland, responded to this reviewResponded 2 June 2023

Thank you for sharing about your wonderful stay with us! We are so happy you enjoyed your stay and hope to welcome you back soon.
Sincerely
Management .

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 March 2023

We were in town for a wedding in Winter Park. Several hotels were already sold out, so we chose the Homewood Suites because it had good ratings, was fairly close, and had a pool.

The things we liked:
1. Location worked for where we needed to be and was freeway close.
2. A/C worked well
3. Breakfast is provided
4. They have a pool

Things that need some attention:
1, We did not see, when booking, that there is a daily charge for parking. This is something to consider when booking.
2. The hotel does not clean room unless you stay longer that 4 days, but will replenish items if you call. This is fine, except when trash fills quickly and the whole hall smells because everyone leaves their trash outside their doors and it doesn't get picked up promptly.
3. We chose this hotel because it had a pool. The pool is nice but they only have two lounge chairs and one is broken. They have a nice built in BBQ, which never seemed to be used. It would have been nice to have that money spent on more lounge chairs, and/or chair repair.
4. We love that breakfast is provided, but would welcome some allergy options. Would also like to see more healthy foods available.
5. We understand having a tiny gym. We are happy they had one, but it only had a few cardio machines and dumbbells. This is enough to get a little workout in, but the spin bike did not have straps, and unless you travel with your cycling shoes, this makes it very hard to use.
5. When we checked into our room the halls were freshly painted and I assume or room had been as well. But, they left a drill in the room, furniture out of place, and no utensils in the kitchen.
6. If you are traveling with a family and intend to stay in a 1 room suite, be aware, there is no room to move once you open up the sofa bed. One suggestion, to the hotel, would be to take out the upholstered chair in the living space. It will give more room for the fold out bed.

Overall, the stay was fine, and it did not dampen our time in Orlando.

Date of stay: March 2023
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton
Thank Kristi S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Netsane Amare, Guest Services / Front Office at Homewood Suites by Hilton Orlando-Maitland, responded to this reviewResponded 2 June 2023

Thank you for sharing about your stay with us! We are so happy you enjoyed your stay and hope to welcome you back soon.
Sincerely
Management .

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 February 2023

Nestled about 20 minutes from touristy Orlando, this hotel is located in a beautiful, quiet, and safe area, providing a wonderful respite from the hustle and bustle of the theme parks and I-Drive.

Went with my girlfriend for her birthday and stayed for two nights. She's picky and tends to have expensive tastes, but she was still impressed with the one-bedroom suite. Unfortunately, we didn't get a chance to explore the other amenities in the hotel, but we spent a ton of time in the room relaxing after a day at the parks and thoroughly enjoyed the comfort and homey accommodations the room provided, e.g. the full fridge, stovetop, and dishwasher.

However, it's the people that made this stay incredible.

Even before we arrived, I was already impressed with the willingness to go above and beyond for their guests. I called a week or two in advance, hoping to set up a pleasant surprise for my girlfriend and ALEX from Front Desk was quick to take ownership and made it all happen. We checked in to find a nice gift basket with snacks and a bottle of my girlfriend's favorite wine.

Later, I wanted to surprise my girlfriend again, so I managed to slip away to obtain a birthday cake from Publix, conveniently located about 5-7 minutes. When I approached ARIANNI from Front Desk about hiding the cake until the following night, she, without hesitation, also took ownership and kept it safe in the kitchen until I was ready.

The hotel was nice, but it's the staff that makes this place stellar. Special shout-outs to ALEX and ARIANNI for helping to make my girlfriend's birthday memorable.

Date of stay: February 2023
Trip type: Travelled as a couple
Thank Aponc689
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Netsane Amare, Guest Services / Front Office at Homewood Suites by Hilton Orlando-Maitland, responded to this reviewResponded 2 June 2023

Thank you for sharing about your wonderful experience staying with us! We are so happy you enjoyed your stay and hope to welcome you back soon.
Sincerely
Management .

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 January 2023

This is a wonderful hotel. I'm a Hilton Diamond and so appreciate the kindness the front desk - especially Mary and the GM - have shown me.

The rooms are QUIET which I love and the hotel is away from noise and secluded.

The beds are fantastic and everything is run like clockwork!

10/10!

Date of stay: January 2023
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
Thank TimothyC02134
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Netsane Amare, Guest Services / Front Office at Homewood Suites by Hilton Orlando-Maitland, responded to this reviewResponded 2 June 2023

Thank you for sharing about your wonderful stay with us! We are so happy you enjoyed your stay and hope to welcome you back soon.
Sincerely
Management .

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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