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All reviews old town fun spot amusement park disney parks hour pool apple sauce yogurt mickey waffles red lobster free breakfast pool bar fridge and microwave hot tub hard boiled eggs rooms are large magic kingdom king suite
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Reviewed 5 weeks ago via mobile

The lobby and room and common areas were all very cleaned. This is probably the first time i didnt pre clean my hotel room. Lol.
The front desk staff was very nice. The house keeper, Miriam is Amazing, and very nice. We stayed on the top floor and were able to see disney fire works. The breakfast was hot fresh and good. This is where we will be coming anytime we visit.
We were here on Halloween until the weekend.

Date of stay: October 2018
Trip type: Travelled with family
3  Thank howae59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LightPacker821755, Manager at Comfort Suites Maingate East, responded to this reviewResponded 4 weeks ago

Thank you for your kind words and rating regarding your recent stay with us! We are delighted to hear you enjoyed your stay and that you didn't have to pre-clean your room!! We look forward to having you stay with us again.

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Reviewed 5 weeks ago via mobile

We love this hotel for the close proximity to Old Town and Disney. Old town is a walk away and Disney is a 5 min drive. The beds are comfortable and the rooms are clean. The breakfast buffet is included. It contained eggs, Turkey sausage, waffles, cereal, juices, muffins, doughnuts, and plenty of bread selections. The front desk employee promptly saw to it that our only issue with the toilet flapper sticking was repaired immediately. Everyone was very helpful.

Overall, we enjoyed this hotel and will stay there again. Highly recommend it to families and couples.

Date of stay: November 2018
Trip type: Travelled as a couple
2  Thank U8307XWsm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LightPacker821755, Manager at Comfort Suites Maingate East, responded to this reviewResponded 4 weeks ago

We appreciate your taking the time to post your review and rating! I am happy to hear you enjoyed your stay with us and that we were able to take care of the maintenance issue for you in a prompt manner. We look forward to having you stay with us again, on your next visit to Kissimmee!

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Reviewed 11 November 2018

We have visited this Hotel many times with our children and this recent time ( October 2018 ) just on our own and each visit has been absolutely lovely. Our room was spotlessly clean , staff were very helpful and polite and the Breakfast was plentiful , good to set you up for a fun filled day at the parks . hot drinks available 24 hrs a day. Already booked up for 2019

Date of stay: October 2018
  • Trip type: Travelled as a couple
    • Value
    • Rooms
    • Service
2  Thank Avril F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LightPacker821755, Manager at Comfort Suites Maingate East, responded to this reviewResponded 4 weeks ago

Thank you for your continued patronage of our hotel! We are happy to hear we continue to provide you with the consistent levels of service we have become known for, on each of your visits! We look forward to seeing you in 2019. Happy Holidays!

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Reviewed 9 November 2018

This was a wonderful stay, unit was spacious and spotless. Wish more shuttle service, for example only one return time from Epcot at 9 pm.. too late for us. But the motel itself was great and we would go back anytime. For the price, you cannot go wrong..

Date of stay: November 2018
  • Trip type: Travelled with friends
    • Value
    • Location
    • Service
Thank Sunshine605512
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LightPacker821755, Manager at Comfort Suites Maingate East, responded to this reviewResponded 9 November 2018

Thank you for taking the time to post your review of your stay with us. We appreciate the rating! Our contracted shuttle service schedules their pick up and return times based on the demands of the season. We are happy to hear you enjoyed your stay with us, and we look forward to having you stay with us again!

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Reviewed 7 November 2018

Stayed at this hotel due to the location to main Orlando attractions and it had a pool. Checked the reviews on here and felt it ticked all our boxes.

Room are a really good family size, clean, perhaps a little dated. Bathroom again good size and clean.

Located 5 mins from Disney was brilliant and free parking at the hotel. I agree with other comments the bus times aren’t often enough and too early in the evening.

The pool area is clean and tidy and pool was heated.

Personally I didn’t like the food, pool food is fried and little options. Breakfast again not great from me. Would prefer fresh juice and hot drinks. I hated that everything is served on plastic and thrown out. Everything is plastic, cups, cutlery, plates and bowels. Not good for environment and such a cheap feeling. Tables needed to be cleaned more often and more fruit on offer.

Reception staff I felt weren’t that welcoming - good but not amazing. Had a few issues and I just felt they never went above and beyond. More basic but I guess this isn’t 5 star.

I used the laundry room and found this extremely useful And reasonably priced. Nice extra and welcomed when travelling with kids.

Date of stay: October 2018
  • Trip type: Travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank hannnahloulou1985
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LightPacker821755, Manager at Comfort Suites Maingate East, responded to this reviewResponded 8 November 2018

Thank you for taking the time to post your observations of your stay with us. We appreciate the feedback and will use it to continually improve the services we offer our guests. We contract with a transportation company to provide the complimentary shuttle, who adjusts their schedule during the course of the year to accommodate the seasonal demands. Our breakfast service is in compliance with the standards set by Choice Hotels International, with extra offerings over and above. Due to the high volume of guests served it is necessary to provide disposable products to conserve on water usage and maintain sanitary conditions. I am sorry to hear of your interactions with the staff, they are usually complimented on their helpfulness and friendliness to our guests. We hope you enjoyed your visit to the area parks and hope you will give us another opportunity to provide you with the service and accommodations we are known for.

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