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Reviewed 14 September 2018

it was amazing a jetted tub, and shower open to the mater suite, pull out couch and tv, and a full kitchen including washer and dryer so worth it to relax for the night. we went to disney during our stay and it was a ten minute drive to there plus a 24hr ihop near by was great to goto after the park.

Date of stay: September 2018
  • Trip type: Travelled as a couple
    • Location
    • Rooms
    • Service
1  Thank 20sarenab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestgateGuestRels, Guest Relations Manager at Westgate Towers Resort, responded to this reviewResponded 17 September 2018

Thank you so much for a 5-star rating and review of Westgate Towers Resort. We are very happy to learn of your excellent experience. We are so glad our resort was able to provide you with a convenient, comfortable stay during your trip to Disney. We hope to welcome you back again soon!

Regards,
Kendall

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 September 2018

We got a great last minute deal for 2 nights at this hotel. The reception staff were very polite and helpful. Upon check in, we were given late check out (12 noon) in honour of our Anniversary - that was a nice touch. Actually, all the hotel staff were all very polite and helpful, greeting us with a smile wherever we went.

Our Studio Suite was very, very 'cozy', due to a poor design & layout – it was quite an obstacle course to enter the living/sleeping area, and a juggling act to find space for toiletries. There were no towel racks whatsoever, so we used the dining chairs in the kitchenette. The beds and pillows were comfy and the room was clean. The jacuzzi tub was very relaxing. (Note: The Studio Villa depicted on the hotel website is larger and a different layout to our little room.)

The hotel has 3 pool areas, and the resort fee also covers use of the facilities at Westgate Resort just around the corner (there is a shuttle that will take you there). We went bike riding, played putt putt golf, and enjoyed some games in the Activities Center at the resort. Watching the swans on Swan Lake was fun, too. (Note: The fee does not cover the Ship Wreck Island at Westgate Town Center).

We had a very pleasant stay, and the room and facilities met our needs.

(Be aware that this hotel is connected to a Vacation Ownership company, so they will have free offers that require you to sit through a presentation. You can politely decline the offers and the presentations, as long as the offers are not tied to your current stay. Our deal was not tied to one of their offers).

Date of stay: September 2018
Thank thatannegirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestgateGuestRels, Guest Relations Manager at Westgate Towers Resort, responded to this reviewResponded 5 September 2018

Thank you so much for choosing to celebrate with us! It thrills us to read that you enjoyed our great amenities and comfy beds. We invite you back, and we hope to exceed all your expectations on your next visit to our property.

Best regards,
Lulu

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Reviewed 11 August 2018

Best vacation I had in years. The place was very clean and lots to do and see. Close to everything; beaches, Disney, and flea markets. Heated saltwater pools, water park, restaurants ofrred great food. The staf was friendly and helpful.

Date of stay: March 2018
Thank starlovey1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestgateGuestRels, Guest Relations Manager at Westgate Towers Resort, responded to this reviewResponded 14 August 2018

Thank you for posting such great review. We are delighted that you had a great stay with us at the Westgate Towers Resort. We invite you to stay with us again next time you are in the area.

Best regards,
Lulu

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Reviewed 1 August 2018

Spent the week of July 21-28 here and had a great time...The positives - Everyone on the property was very nice and extremely helpful. We loved having all the access to the pools. Our rooms in 138 A and B were awesome. We loved this place a lot..........Negatives- I was told that there would be a line for people that had preregistered for their week..I believe all check in lines were the same.....Also the Serenity Spa was not open. A worker at the fitness center said "they keep saying its coming but I havent seen any evidence. I hope this is not the case.........Also the last day the water in our showers and tub had a bad odor.............Overall we loved this place

Date of stay: July 2018
  • Trip type: Travelled with family
    • Value
    • Rooms
    • Service
Thank David R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestgateGuestRels, Guest Relations Manager at Westgate Towers Resort, responded to this reviewResponded 14 August 2018

David,

Thank you so much for sharing your stay experience. We are delighted that you had a great vacation with us at the Westgate Towers Resort. We look forward to exceeding your expectations in the future.

Best regards,
Lulu

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Reviewed 28 July 2018

The room, was clean and had good space. Nice seating area, and the kitchen was good. Only down fall is that the some of the fitting are some what dated.
Front desk staff were excellent.
Pool area was a bit noisy in the evenings, but that was maybe to be expected as the temperature was very hot during the daytime.
The property is in a nice location, however I would book another Westgate in future, as the trek into Orlando for the theme pars and shopping was an hour on a round trip.

Date of stay: July 2018
  • Trip type: Travelled with family
    • Location
    • Cleanliness
    • Service
Thank Jas_Talwar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestgateGuestRels, Guest Relations Manager at Westgate Towers Resort, responded to this reviewResponded 31 July 2018

Thank you for your feedback. We are pleased to hear you enjoyed your overall stay. We hope you stay with us very soon.

Allie

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