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All reviews free breakfast washer dryer in the room one bedroom apartment nice breakfast full size kitchen large room free shuttle quiet location bed was very comfortable home away from home one night stay wonderful stay sleeper sofa would definitely stay here again disney parks walmart property
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Reviewed 12 October 2018

This was a beautifully, recently renovated hotel. The decor is very clean and modern. The breakfast is outstanding! Top notch! The pool area was closed while we were there but it looks like it will be nice once the get it fixed. The rooms are very spacious, quiet and clean. The bed was very comfortable as well as the fold out couch/bed. We loved having a washer/dryer in the room as I love to go home with clean clothes. The kitchen is very functional but minimally stocked. The staff is very friendly, though, so I'm sure if you needed more plates/cups/silverware then they would get some for you. FYI, no wine glasses or corkscrew. The location was super close to target, publix, restaurants, gas stations, and disney. We will be back!

Date of stay: October 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank agibso143088
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SalimaM82, Guest Relations at Hawthorn Suites by Wyndham Kissimmee Gateway, responded to this reviewResponded 15 October 2018

Hi agibso143088,

Thank you for taking the time to review us! We are so pleased to know that you enjoyed the space and the comfort. We strive to provide a home away from home. We look forward to your return on your next visit. Thank you!

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Reviewed 26 September 2018 via mobile

My family recently stayed here and had a great experience! It fit my family of six very comfortably (2 queen beds in a room and a sleeper sofa in the living area); the living area was roomy and there was a full kitchen. The hotel was apparently newly renovated and had hardwood floors, granite countertops, and new faucets. The hotel was really quiet and front desk staff were very pleasant and accommodating. The free breakfast was really good as well with a good selection of hot and cold items. The only issue we had was that the pool wasn't open yet, as the hotel was waiting on the city inspectors to approve it, but that was out of the hotel's control and not a huge inconvenience (it would've
been nice to know ahead of time though, but no big deal) Anyway, We'll definitely be staying here again!

Date of stay: September 2018
Trip type: Travelled with family
1  Thank Kelly W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SalimaM82, Guest Relations at Hawthorn Suites by Wyndham Kissimmee Gateway, responded to this reviewResponded 28 September 2018

Hi Kelly,

Thank you for taking the time to review us! We are so pleased to know that you enjoyed the space and the comfort. We strive to provide a home away from home. We do hope you will stay with us again on your next visit. Thank you!

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Reviewed 14 September 2018

Room was nice, they need to get there reservation system straight gave me the wrong address. We went to 3 other hawthorn suites before we found the one right on google. None of the other ones could give us directions to the correct one

Date of stay: September 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank pplana329187
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nalarakhia, Guest Relations Manager at Hawthorn Suites by Wyndham Kissimmee Gateway, responded to this reviewResponded 15 September 2018

Hello sir,
Thank you for your review and rating. We are sorry for any inconvenience you have experienced in finding our location. We will be discussing this issue with our staff and will make every effort to provide clear directions in our reservation system.

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Reviewed 12 September 2018

We had the best stay here. Everyone was kind and helpful any issues we had we're resolved within minutes. Breakfast included. And the beds are super comfcomfort We will definitely be staying here again and again

Date of stay: September 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank jestes286227
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nalarakhia, Guest Relations Manager at Hawthorn Suites by Wyndham Kissimmee Gateway, responded to this reviewResponded 15 September 2018

Thank you for your rating and review. We are so pleased to hear your stay was enjoyable and we will be sharing your comments with our staff. We look forward to your return again on your next visit to Disney and thank you for the recommendation!

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Reviewed 11 September 2018

Pros:
- Close to Disney parks and Celebration, with nice bakeries and restaurants.
- Huge room, with full kitchen and plenty of space (2 queen beds + sofa bed and 2 TVs).

Cons:
- Place is not finished. Pool wasn't opened, elevators were not working, with nothing indicating that.
- Vinyl flooring was cheap, terrible installed, with big gaps between the planks, and mold / black dirt in some areas.
- A/C thermostat wasn't working properly and a/c was not reliable.
- There is no cover access to lobby / breakfast area from most of the blocks.

Date of stay: September 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank 328ivanf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nalarakhia, Guest Relations Manager at Hawthorn Suites by Wyndham Kissimmee Gateway, responded to this reviewResponded 12 September 2018

Hello Ivan,
Thank you for your comments and review. We are so pleased to hear you enjoyed your stay. We aim to provide exemplary customer service and are so happy to hear you felt comfortable at our property. We hope you will pardon our renovation dust. Please rest assured we are working very hard to make our hotel very modern and clean. We hope you will stay with us again on your next visit to the area. Thank you.

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