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Reviewed 2 May 2018

5Star resort great accommodation in West Village.lovely swimming areas with plenty chairs and tables. Restaurants have great food and staff. This is the place for you if you golf. Disney is 5min from the resort

  • Stayed: April 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with RCI
1  Thank Alan H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 May 2018 via mobile

This was my 4th time staying at this resort but first time in River Island. Everything was wonderful as always. We liked being able to walk right out to the water park/Pool area. It was also nice having the restuarants and other amenities within walking distance.

As an owner there at Orange Lake my only complaints were the parking at River Island. We were in the first building and it seemed unless you were back early from dinner you wouldn't find parking even if handicapped. We had to park each night like 3 lots down past the second building and walk back. Also when you check-in everyone was very pleasant and helpful however you can't get past getting your key without several vulchers standing there to greet you. You have to see them and then another group at the sales counter to get a parking pass. This group won't take no for an answer and constantly keeps throwing offer after offer of savings coupons and thing both for the resort and otherwise. After traveling I just want to unpack, get in my room and relax not deal with all their crap. Every one of their resorts except one is like this and it's horrible.

We enjoyed the rest of our weekend once we got into the room which was great and full furnished. Friends had never stayed here before but were very impressed. We didn't want to leave.

Stayed: April 2018, travelled with friends
12  Thank Lee S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIClubCounselor, Guest Relations Manager at Holiday Inn Club Vacations At Orange Lake Resort, responded to this reviewResponded 3 May 2018

We're so glad you enjoyed River Island for your first visit there, and appreciate that you're a returning guest to Orange Lake Resort! This is the highest form of praise for us.

Our tour representatives are passionate about helping guests learn about the benefits of Club Membership, but we never want that passion to translate into negative pressure. Please feel very free to decline a tour if you do not wish to attend. Our incentives are great, but we recognize that vacation time is precious. Your feedback is appreciated. We hope to see you again soon! Thanks for your great review.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 May 2018

Our families stayed in the new refurbished complex which was beautiful, the grounds are well kept, pools clean, convenient to dining, stores and theme parks. I wish they did have walking trail per the roads are always busy and would recommend bringing a beach towels for pools they have small ones to use if ok with those. Kids favorite was the lazy river.

  • Stayed: April 2018, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank ISLANDGIRL3013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIClubCounselor, Guest Relations Manager at Holiday Inn Club Vacations At Orange Lake Resort, responded to this reviewResponded 3 May 2018

We're delighted to hear that you and your family enjoyed your stay at Orange Lake! It's important to keep the kids happy and entertained, so we want to be sure sure everyone has something fun to do. Your feedback about walking trails and towels is much appreciated. We hope to see you again soon! Thanks for your great review.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 May 2018

Close to Disney theme parks family resort ,Nice restaurants on site. Three swimming pools . Lazy river.
We come often. Property very comfortable large bedrooms. Living room . Flat screen TVs in all rooms .

  • Stayed: April 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with RCI
Thank adonis2004
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 May 2018

We stayed here for a 14 night holiday. Arrived about 9pm after almost 24 hours travelling. Immediate check in and no mention of time share.
We had a 3 bedroom apartment in East Village (room 86331 I think)
Lovely large apartment with everything you could need. Plenty of free parking right outside.
Main bedroom had a very large bed, en-suitd with walk in shower and jacuzzi bath.
Second bedroom with 2 double beds and en-suitd shower room.
Third bedroom with double bed, double sofa bed and en-suite shower room.
Washing machine and dryer. Dishwasher in the kitchen. Also had a coffee machine.
Welcome pack includes tissues, toiletries, washing powder, dishwasher tablets and even some sachets of coffee for the machine.
Lounge area with TV, plenty of seating and dining table and chairs.
Perfect for a family of 6.
Buses to take you round the resort, because it is huge! We had a hire car, so just used this to get to the pools.
Plenty of sun beds available and pool towels too.
We were the other side of the resort from the reception area, so came in and out on orange boulevard to reach the highway.
Here there was a large Publix supermarket and Miller's Ale House.
If you times the lights right on the highway, it was about 15 minutes to Disney.
Perfectly placed for reaching a large number of restaurants within 5-10 mins drive.
Mid stay we came back to find all beds nearly made, all washing up in dishwasher all nice and clean and a brand new welcome pack, this was a lovely surprise as we weren't expecting it!
Evening entertainment in the West Village for kids, right by the pool.
Overall this was a fabulous place to stay.
Perfectly placed for all parks, Disney, Universal and Sea World.
Lovely pools and lazy river too.
We had a fabulous stay and would definitely stay here again.

  • Stayed: October 2017, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank Lisa D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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