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Andrea H

Fabulous!

5.0 of 5 bubblesReviewed 29 Aug 2024
Our stay at Marlin Bay Resort was nothing short of extraordinary! From the moment we arrived, we were greeted with warm smiles and an unparalleled level of hospitality. The house we stayed in was absolutely immaculate—every detail was attended to with care, making us feel like we were in a luxurious home away from home.

I want to give a special shout-out to the incredible staff who truly made our stay unforgettable. Maddison, the concierge, reached out to me ahead of our arrival to confirm all of our details, which made for a flawless check-in experience.

Anthony, the houseman, ensured that our accommodations were always spotless and comfortable, attending to even the smallest details with great care.

Andrew and the entire marina staff were absolutely fantastic! Anytime we were in the marina there was always someone there offering a helping hand, bringing us extra ice, and always with a smile on their face. Their expertise and kindness made our boating experience safe and enjoyable.

And we can't forget Rob, the General Manager, whose leadership and commitment to excellence were evident throughout our stay. He consistently checked in with us to make sure everything was perfect, and it truly was.

The entire staff at Marlin Bay Resort consistently went above and beyond to ensure our stay was exceptional. Their attention to detail and genuine desire to make our visit special did not go unnoticed. We are already looking forward to our next visit!
Date of stay: August 2024
Trip type: Travelled with friends
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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Elite Alliance Hospitality Hospitality, Sales at Marlin Bay Resort & Marina, responded to this review
Responded 1 Sept 2024
What a fabulous review! Thank you very much. We are over joyed that we exceeded expectations and that our staff provided 5 star service. That is always our goal and we will be certain to pass along your kind words. See you soon. :)
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviewed 15 July 2024

We were called by Larry for our Pre-Check-in information and he very nice and extremely helpful, his customer service was TOP NOTCH something that you just don’t see much of any more. While there we needed to contact the concierge and spoke to Mikail and holy cow once again great customer service. This is an extremely nice place with great and helpful staff. Highly recommend!!!

Date of stay: July 2024
Trip type: Travelled with family
Thank Dave T
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Elite Alliance Hospitality Hospitality, Sales at Marlin Bay Resort & Marina, responded to this reviewResponded 5 August 2024

Thank you for reviewing us at Marlin Bay Resort & Marina. We are thrilled that our wonderful staff exceeded your expectations. We hope to see you again soon! :)

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 April 2024

We had a fantastic family vacation. Marlin Bay is so relaxing, so clean, so wonderful. We cannot wait to return for another vacation.
The location is convenient. The house accommodations were perfect for the adult family. We were 5 adults and the bedrooms with private baths were perfect. The kitchen was very well appointed. Next time we will be prepared to cook dinner at home more frequently.

Date of stay: February 2024
Trip type: Travelled with family
Review collected in partnership with this hotel
Thank Lisa M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Elite Alliance Hospitality Hospitality, Sales at Marlin Bay Resort & Marina, responded to this reviewResponded 1 May 2024

Thank you for reviewing us. We are so happy you enjoyed your stay and look forward to next time. FYI, Publix will deliver via Instacart and Keys Fisheries has a wonderful seafood Market. :)

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 April 2024

One of the best vacations we have had. The accommodations were spotless and the setting was beautiful. Plenty of space for a family of 5 with grown children (ages 21-27). Could not have asked for a better place to rest and recharge. The employees could not have been nicer and they keep the grounds impeccable--there was always someone driving around cleaning which we appreciated. Cannot say enough good things about Marlin Bay--we are already looking forward to our next stay.

Date of stay: March 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank pmessana
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Elite Alliance Hospitality Hospitality, Sales at Marlin Bay Resort & Marina, responded to this reviewResponded 12 April 2024

Thank you for your review and kind words. We are thrilled you loved your stay and look forward to next time. :)

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 March 2024

We enjoyed two weeks at the Marlin Bay Resort. We rented one of the three bedroom townhouses that are part of the property. The house was clean, tastefully decorated, had comfortable beds, and good quality linens. The kitchen was fully equipped with nice cookware and dishes. The AC kept the whole house very comfortable. The pool was fantastic. We appreciated how clean it was and how nicely the temperature was manintained. The pool bar was great with many kinds of drinks, served by very friendly bartenders. We found all staff members to be friendly and attentive. There isn't a restaurant on the property, but there are several good ones within walking distance. The only negative thing to report was the territorial nature of the guests there from the boat slips. They (10-15 people) staked out the end of the pool with the best sunlight every day (breaking resort rules) and made it clear that nobody else was welocome in "their" area. Otherwise, we loved our vacation at Marlin Bay.

Date of stay: February 2024
Trip type: Travelled as a couple
Review collected in partnership with this hotel
Thank kennethk5092016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Elite Alliance Hospitality Hospitality, Sales at Marlin Bay Resort & Marina, responded to this reviewResponded 28 March 2024

Thank you for taking the time to review your stay with us at Marlin Bay Resort & Marina. We are thrilled you enjoyed your time with us and we hope to see you again soon.

Please know that we will also be looking in to your Boaters vs Renters concerns, so that everyone can enjoy their stay. :)

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 December 2023

We had an amazing trip here in early November. The staff were all amazing and went out of their way to help with our stay! We have stayed at nearly every resort with a marina in the Keys and this is by far the absolute best and nicest resort in the Keys with a marina.

Date of stay: November 2023
Trip type: Travelled as a couple
Review collected in partnership with this hotel
Thank CaptainMorgan75
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Elite Alliance Hospitality Hospitality, Sales at Marlin Bay Resort & Marina, responded to this reviewResponded 27 December 2023

Thank you very much for taking the time to review your stay with us. We are happy to hear that you had an amazing time and we look forward to next time! :)

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