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Freddie F
Central Florida, Florida

not good

3.0 of 5 bubblesReviewed 6 May 2024
basically the rooms were good, but not cleaned in the 5 days we were there, a maid came in daily just to change the towels and empty bins, but no cleaning, the toilet was never cleaned, and no toilet brush to DIY. The rooms have been updated and no problem there, but the facility is terrible. Nothing at all like their website. Run down, needing a cleaning and updates, pool bar closed on a day it is to be open, they charge an additional $45 resort fee for a bad dirty pool area, I noticed cigarette ends under the sun beds that were never moved. The pool water was clean but the pool edgings were broken and dirty with sharp edges, I can not imagine how they can charge $45 a night for resort fee, the breakfast we refused. The sandy area near the bar was nice at sunset. This could be a great resort if only it was cleaned and painted and more staff.
Date of stay: May 2024
Trip type: Travelled as a couple
2.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
2.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
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Reviewed 6 May 2024

Very nice resort. Stay here more than 1 day if you can to use all of the amenities. Cheap box breakfast is included. BE CAREFUL of the resort fee. We paid the $54 resort fee in our booking and then the clerk charged us another $54 resort fee at check in. I tried to explain to her we already paid it and showed her the paperwork but she wouldn't listen and said everyone pays the resort fee at check in. It's nice here but VERY expensive.

Room tip: Stay here is you have plenty of money. Double Resort fee! Go to front desk to get your cheap box breakfast.
Date of stay: April 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank ukyfykdf
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 19 April 2024 via mobile

This is the nastiest place we have ever stayed. Just arrived to first look around. Nothing at all like their website. Run down, needing a cleaning and updates, pool bar closed on a day it is to be open, they added an additional $45 resort fee after we prepaid. It is so bad, we asked to cancel before our room was even ready. Manager would not refund our money. The condos next door come over to use the pool. Tremendously misrepresented and should be taken off all travel sites!!!!

Room tip: Don’t go there
Date of stay: April 2024
Trip type: Travelled as a couple
4  Thank Brad Z
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 1 April 2024 via mobile

Doesn't look like much from the outside. Had a double queen for 3 days. Nice sized balcony with furniture. Comfortable, clean bed. Great a/c & powerful ceiling fan. Bathroom Great size. If you are looking for Florida cookie cutter, touristy place. This isn't it. LARGE pool with plenty of seating. Large area to walk around and unwind. The breakfast was great. So it was boxed? Some of these reviews.... You do realize you are on a KEY, not even an island. Everything has to be shipped in.

Room tip: Ample parking. Nice helpful staff.
Date of stay: March 2024
Trip type: Travelled with family
Thank Michelle T
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 24 March 2024

Loved this little hidden tropical gem! Small, quaint, laid-back resort. Room was excellent;tastefully decorated, fresh, relaxing. Bed and pillows were perfect. Big, wonderful swimming pool! Little sandy beach with Tiki bar, chairs and hammocks. Marina! Yard games! Bicycles and fishing poles for use. The staff was friendly and welcoming.

Date of stay: March 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank DianneAmmons
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 21 March 2024

We stayed here for 2 nights on a road trip of the keys. The room was great - spacious and clean with good shower facilities. The pool was large and really nice & location was good. Parking on site & bikes & fishing rods to hire etc that was fab. We'd deffo stay again.

Negatives - Breakfast boxes were pretty poor - most people left the majority of it, check in was late & we were sent away twice. The safe didn't work and they took 3 requests to fix it (which involved taking one from another room). The marina area was a bit smelly, but nice to watch sunset (not the best we've stayed at but still decent) . Just seemed that a bit more attention could be paid to make it top notch. None of this meant we wouldn't return or recommend it.

Date of stay: February 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank Becky P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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