Very nice condo view on the marina was great
Excellent location, very well equipped, very clean, excellent king mattress, great view off large balcony.
Alexandria, at the front desk provided great service.
D, L, B, and F, Picton, Ontario
|How easy was it to book the property?||How helpful were the directions to the property?|
|How easy was key pickup/access to the property?||Overall condition of the property|
|Bedding & mattresses||Kitchen & utensils|
|Bathroom cleanliness||Other facilities & amenities|
|Friends getaway||Older travelers|
|Families with young children|
First of all, it was partly my fault for not noticing that the apartment would only allow guests of 25 years or older. However, we were not notified explicitly enough to notice the requirements. When we arrived at the apartment, we were not allowed to check-in. However, I was going to negotiate but the person I talked to was VERY rude and didn't attempt to listen to my explanation. She kept on rudely shouting over the phone saying that it was all my fault and that I should stop wasting her time or else she would call the police so that we would leave the property.
I understand that it was entirely our fault. However, they didn't try to compromise at all! We didn't get any partial refund. It was $700+ for the total rental fee and it's considered a large amount for college students.
Overall, this ruined our trip to Key West entirely.
Clean, not fancy, beds comfortable, good location, walked daily to Duval St (25-30 mins). Saw dolphins and manitees from the dock.