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Reiner210759
Montreal, Canada

Relaxing stay.

4.0 of 5 bubblesReviewed 1 Feb 2024
Enjoyed 2 weeks at Vistana Beach Club. This is an older resort dating back to the 80's but well maintained. The activities center offers activities for all ages and a limited but good snack bar menu.
The resort is on the ocean so for beach lovers it is a perfect location. The staff are very nice and accomodating. With age, some of the rooms and other amenities are on the upgrade list.
I have been an owner here for 18 years and enjoy returning annually.
Date of stay: January 2024
5.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Review collected in partnership with RCI
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Marriott Vacations Worldwide, Other at Vistana Beach Club, responded to this review
Responded 7 Feb 2024
Thank you for being a loyal owner with us! We appreciate it, and are looking forward to having you and your family for even more future stays!
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (743)
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Reviewed 23 January 2024

We were not in the direct ocean front building but still had a great ocean view. Staff were helpful and friendly. Pool was heated which was a necessity since we came in January. Free wine and cheese event was worthwhile and not a way to sell you wine or timeshares - but a way to meet other guests. Beach access was great.

Date of stay: January 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with RCI
1  Thank Bill S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Marriott Vacations Worldwide, Other at Vistana Beach Club, responded to this reviewResponded 24 January 2024

Thank you for taking the time to leave a positive review on our resort. We greatly appreciate it, and hope you will visit us again soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 January 2024 via mobile

Disappointing View from Building Two. The dreaded BACK building which they call the FRONT building has views of parking lots on all sides. There is no resort to speak of, and if I hadn’t reserved knowing there was a beach somewhere I would have sworn I was in the middle of the state in an older motel by the highway. There are two bedrooms, one with tiny beds (and a large live roach when we arrived), plus kitchen and living/dining area, which would be convenient for a family beach vacay. But don’t come for the view. Staff at check-in was very kind and great attitude.

Room tip: Avoid Back Building
Date of stay: January 2024
Trip type: Travelled with family
Thank Carolyn W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Marriott Vacations Worldwide, Other at Vistana Beach Club, responded to this reviewResponded 10 January 2024

We apologize that we did not meet your expectation and appreciate you sharing your feedback. We sincerely hope you still enjoy the beautiful beach and surrounding area nearby!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 December 2023 via mobile

We are Marriott owners and we have expectations of Marriott. The initial greeting by the girl at the front desk was unfriendly and unprofessional. She spoke so quickly it was difficult for my husband and I to understand her. We were put in the front building. We got up to our room and the view is surprisingly beautiful of the ocean. I had read many reviews from this building. The main living room, front bedroom and bathroom was nicely updated; however, the master bedroom needs serious updating. A few obvious items, get rid of the pedestal sink, guests need counter space, and get rid of the frayed carpet and gross old baseboards.
Once noticing we didn't have coffee or laundry detergent, I returned to the unfriendly front desk girl. She responded with this is not Marriott and we don't give coffee but handed me laundry powder. She rudely also stated very briefly that I can exchange my towels once per my visit.
Don't expect Marriott service. YET, THE TV HAS THE MARRIOTT ADS AND ALL TOWELS ARE LABELED MARRIOTT

Date of stay: December 2023
Trip type: Travelled with family
1  Thank pakita99
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Marriott Vacations Worldwide, Other at Vistana Beach Club, responded to this reviewResponded 28 December 2023

We apologize for the negative encounters your faced with our during your stay with us. If you would like to further address this, please contact our Customer Advocacy team at at 800-860-9384 or email customer.advocacy@mvwc.com.

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Reviewed 19 December 2023

I have been here 3 times in the past 4 years. The beach front location, lowkey and quiet location and remodeled interior villas are what make this resort one of my favorite get aways. Desk, maintenance and cleaning services are all provided by friendly , knowledgeable and top service providing people. The first trip 4 years ago my girlfriend and I were disappointed with how littered the beach was in both directions. The last 2 visits I noticed a complete turn around on the incredible improvement of the beach with very little to no litter and minimal sea weed. This past visit I discovered that the reason for the clean beach was due to the couple that has been contracted to provide beach chair and umbrella service by the Vistana Beach club and neighboring resorts. They not only provide friendly, considerate and overall excellent/value service with the beach chairs and umbrellas but also each morning come out and rake and prepare the beach in their area so that it is a beautiful/clean beach for everyone there. Many thanks and accolades to Oceanside Beach Service , Inc. operated by Chad Petroni and his partner. Be sure to support them and take advantage of their services :)

Room tip: Be sure to have Breakfast at Jan's in Jensen Beach.
Date of stay: November 2023
  • Trip type: Travelled with friends
    • Value
    • Location
    • Service
1  Thank 329NancyH329
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Marriott Vacations Worldwide, Other at Vistana Beach Club, responded to this reviewResponded 28 December 2023

Thank you for taking the time to share your feedback with us during your stay. We are happy that you enjoyed your stay.

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Reviewed 31 October 2023

We were scheduled to come this past March but had to cancel, but we immediately re-scheduled for this March 2024 and CAN'T WAIT!! We've been patron for the past few years and when we want pure relaxation at the pool, lounging on the upper deck or sitting oceanfront, we don't think of going anywhere else but to Vistana Jensen Beach resort. After working hard all year, the loss of my youngest sister, our R.N. daughter dealing with being on strike for almost 3 months, this trip is a pure pleasure we are looking forward to taking. Leaving hubby at home and just coming with the girls (me, daughter, cousin and niece) for a quiet relaxing week. Hoping to get the direct oceanfront unit again which was so calming. Hope they enjoy Vistana as much as we do xo

Room tip: Rent a car to get groceries at Publix, liquor store, and drive to nearby towns to sample the restaurants!
Date of stay: March 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank Sharon F
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Marriott Vacations Worldwide, Other at Vistana Beach Club, responded to this reviewResponded 31 October 2023

Hello, we're so happy to hear you love relaxing in oceanfront villa! We cannot wait to welcome you back next year, March!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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