We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“have at least three hours to spare for lunch”
Review of The Watermill

The Watermill
Price range: US$8 - US$32
More restaurant details
Restaurant details
Dining options: After-hours, Dinner, Breakfast, Delivery, Outdoor Seating, Reservations
Description: Our focus is on providing a warm welcome, friendly attentive service and great food. Our flexible menu allows us to ensure items are fresh and seasonable. Real log fires for the cold winter months and a large beer garden for warmer weather provide plenty of reasons to visit all year round.
Reviewed 21 April 2018

Thought we would have a treat before going shopping, what a mistake, eventually we were shown to a table, given menu's and ordered drinks, which did take a little time to arrive, we gave our order and were told it would take a little time as they were busy with people outside. After we had been there an hour and people that were there before us still had not been served, we paid for our drinks - this the two people on the bar could not get right - and ate elsewhere, not a way to run a business, we will not be returning.

    • Service
Thank Anthea P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anthony P, General Manager at The Watermill, responded to this reviewResponded 30 April 2018

I apologise for your experience when you visited us, this is not the way the pub normally runs and we are investigating what happened during your visit, please be assured this falls well below the standards we set ourselves and what our customers have come to expect from us

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (650)
Traveller rating
Traveller type
Time of year
Language

62 - 66 of 650 reviews

Reviewed 16 April 2018

We had lunch here, on our visit the place looked grubby,dirty and tired. Food was so-so, pretty run of the mill menu,served by staff who'd rather be talking and giggling in a crowd behind the bar than being attentive to customers!. The building itself is beautiful but in desperate need of redecorating.
Disappointing.

    • Value
    • Service
    • Food
Thank bobfromaccounts2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anthony P, General Manager at The Watermill, responded to this reviewResponded 20 April 2018

Thank you for your review, I apologise that you felt the staff were inattentive and the food 'so so' I have shared your review with our team to ensure your experience is not repeated. Whilst it is a while since the building has been refurbished we do our best to make the Watermill as presentable as possible

Should you wish to discuss your review further please do not hesitate to contact me at The Watermill

Thanks
Tony Pay
General manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 April 2018

Had a lovely meal here recently. Chose off the fixed price lunch menu which was excellent value. White bait and butter milk chicken were popular choices. Desserts were very nice but a bit stingy with the cream so had to request extra.
Service friendly and efficient. Cosy atmosphere with open fire.

    • Value
    • Service
    • Food
Thank Texmexducks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anthony P, General Manager at The Watermill, responded to this reviewResponded 20 April 2018

Thank you for your review, we are glad your family enjoyed their meal and hope to welcome you back to The Watermill soon

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 April 2018

Go here frequently but never thought to put a review. Very well kept place, very clean, good range of clean and looked after ales, win3s and beers. Friendly and attentive staff, efficient service and a varied, good quality menu. Most recent visit was today, had the faggots wrapped in bacon, partner, aka she who must be obeyed had the fish cakes, would recommend both. Prices are reasonable but the two courses for 10.95 before 5pm make it even better value. Manager must really care about his ales as they are all well looked after and clean tasting. They also manage to create a good pub feel with fires and sofas etc., rather than just a food house, worth a visit and you will repeat.

Thank Jock A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anthony P, General Manager at The Watermill, responded to this reviewResponded 20 April 2018

Thank you for your review and recommendation, we hope to welcome you back to The Watermill soon

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 April 2018 via mobile

Booked a table for 3 & dog and we were seated on a table by the fire. The service and food were great and the atmosphere was lovely. Exceeded expectations. Diolch!

1  Thank Heledd S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anthony P, General Manager at The Watermill, responded to this reviewResponded 20 April 2018

Thank you for your review, we hope to welcome you back to The Watermill soon

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers who viewed The Watermill also viewed

Ogmore, Vale of Glamorgan
Bridgend, Bridgend County
 
Ogmore-by-Sea, Vale of Glamorgan
 
Cardiff, Southern Wales
St Brides Major, Bridgend County
 

Been to The Watermill? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing