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Jim Usher
Fort Collins, Colorado

Last minute stranded in Grand Junction

4.0 of 5 bubblesReviewed 29 Jun 2023via mobile
Arrived late after United flight was diverted to Grand Junction due to weather. Helpful from desk at 1:30 am where we are grateful to get a room in booked up Grand Junction. Morning breakfast ok and short Uber ride to airport. American Express platinum made reservations where we could not find an empty room and airline offered no help
Date of stay: June 2023
Trip type: Travelled with family
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Reviews (252)
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All reviews room was clean the breakfast area first floor off the highway elevator motel channels tub
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6 - 11 of 252 reviews
Reviewed 13 November 2022

If you choose to stay here plan on a very dirty nasty place. The room we stayed in smelled horrible and the jet tub had slime in it. The smell I think was mold from the tub. We talked to the person at the front desk and he said he couldn’t do anything other than tell the cleaning staff. We didn’t get the cancellation plan which we didn’t think we’d need plus from what we’ve heard it’s a total run around just to try and get your money back. We paid for two nights and just took the loss. Save yourself some time and money go elsewhere.

Date of stay: November 2022
Trip type: Travelled as a couple
Thank jason333202
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 24 September 2022 via mobile

Just arrived at the hotel with my family and friends (2 rooms).
Hotel is nice and room is great but the pool and hot tub are closed (staff said it has been closed for a while) but there is no mention of this on the website so beware!
Staff apologized but said there was nothing they could do. No extra discount or anything.
We are traveling with a child and the pool/hot tub was the reason we chose this hotel instead of any other.
Our second option was the La Quinta which was a few dollars more but has a swimming pool.

The hotel staff said that on the website the pool is not listed among the amenities, but on the "hotel at a glance" section the "indoor pool and hot tub" is very clearly listed.

So, I don't want to make a fuss about this issue but it's really disappointing and makes it look like the hotel is not being honest with you when they don't mention the closing of such an important feature on the website. And, after all, you pay for the full package, right?

Anyway, nice hotel overall, but the lack of transparency is very disappointing and the fact there's no effort on their side make it up to you is even more.

Date of stay: September 2022
Trip type: Travelled with family
1  Thank Ricardinho_Brasil
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 22 August 2022

We checked into the hotel at 10 pm and out before 7 am, so basically it was a place to sleep. However, the hotel felt safe, was clean, and had everything we needed. The breakfast was very good (and free!), and the young man working the breakfast area was doing an excellent job. I would definitely recommend!

Date of stay: August 2022
Trip type: Travelled with family
1  Thank dancing_girl14
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 28 May 2022 via mobile

First, many thanks to night clerk Lee for going above and beyond to get us a room on the first floor. My Ruthie just had knee replacement surgery and the elevator was out.
Thanks to the kitchen lady who kept the place spotless. She was friendly and made sure our son ate- eventhough he was a few minutes late.
The room was clean and spacious. The tv had a huge assortment of channels. HVAC was quiet. Ao, we had a good nights sleep.
We will stay there, again.

Date of stay: May 2022
Trip type: Travelled as a couple
Thank Lucky-Gene
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Comfort Inn GJ, Other at Comfort Inn Grand Junction I-70, responded to this reviewResponded 31 May 2022

Thank you so much for staying with us and for leaving a review. I'm glad to hear that we were able to accommodate you and your wife and that the team made a great impression on you. We look forward to seeing you again next time!

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Reviewed 15 May 2022 via mobile

Good value for your $ here. This place is a little dated, but everything is clean and maintained well. The breakfast was good: eggs, bacon, rolls, etc. And we would certainly stay here again.

The location is very convenient as well. This motel is located right off the interstate and there are fast food places and other shopping nearby.

Date of stay: May 2022
Trip type: Travelled as a couple
Thank BillL643
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Comfort Inn GJ, Other at Comfort Inn Grand Junction I-70, responded to this reviewResponded 11 June 2022

Thank you so much for staying with us and for leaving a review. We are working on getting remodeled this year. I hope you will visit us again and we look forward to showing you everything we have updated then.

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