We choose Comfort Inn a lot when we travel knowing we can count on getting a good nights sleep in a comfortable bed. Unfortunately, the mattress on the bed in the room we were given at this hotel was worn out with no support at all. We literally sunk into the bed, sort of like falling into a pit. It was late, we were worn out after a long day of driving and we already had things unpacked so we made do by putting pillows in the sunk in areas to make it more comfortable. We only slept for a few hours before our backs had had enough so we got up and checked out. I did mention it to the clerk at the desk and she said she would look into having the mattress replaced. I find it hard to believe that we were the first ones to complain about the sad state of that mattress. Other than that, the hotel and the room were very nice, clean and everything we would expect from a Comfort Inn. We were given a room that had a hot tub in it ( which we didn't ask for or use) but we would have preferred a comfortable bed instead. Never had to do this when checking into a Comfort Inn before, but from now on I will have to test the bed as soon as we get into the room.

Because we almost exclusively use Choice Hotels, this was a natural choice as we were traveling. The location is convenient and the hotel was comfortable and quiet. We had chosen an accessible room, The staff was welcoming and checking in was fast and easy. If in the area again we would definitely stay there again.

Stay away! Staff was rude to my wife. I reserved a king for a trip with my wife and surprise here is your crappy queen room. We were refused a= refund because I did not give 24 hours notice but I don't know how I could give them notice that they would give me the Wrong room.