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ImThatGuy117
Grand Junction, Colorado

Bait and Switch

1.0 of 5 bubblesReviewed 13 Apr 2021
Stay away! Staff was rude to my wife. I reserved a king for a trip with my wife and surprise here is your crappy queen room. We were refused a= refund because I did not give 24 hours notice but I don't know how I could give them notice that they would give me the Wrong room.
Date of stay: April 2021
Room Tip: Lots of homeless people outside
1.0 of 5 bubblesRooms
1.0 of 5 bubblesLocation
1.0 of 5 bubblesService
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Comfort Inn GJ, Other at Comfort Inn Grand Junction I-70, responded to this review
Responded 11 Mar 2022
Thank you for staying with us! I apologize for the delay in response. I am the new General Manager, and I am working on multiple improvements. We hope to see you again this year and show off some great changes that have been made!
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (253)
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All reviews room was clean the breakfast area first floor off the highway elevator motel channels tub
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Reviewed 19 December 2020

You can get scrambled eggs and bacon! Not possible in any other hotel we have stayed at. Room is very comfortable. Breakfast is very good. Cereal, Muffins, Granola Bars, Yogurt, Juices. Scrambled Eggs and Bacon come in a separate container. You need to request it. They have it pre-made and you just warm it up. We have been staying at the hotel across the street because of the breakfast. Which is very decent. That hotel across the street is cheap to stay at due to that hotel being under remodel construction. But, due to a billing issue from the last stay(last month), we called this one(Comfort Inn) and asked about breakfast. I am sold on this hotel(Comfort Inn) for future stays because it is much better in almost every category. Most of the hotels could careless about the breakfast they serve. Most hotels are serving danishes and call that breakfast. One hotel around the corner serves a gravy sausage burrito and water as breakfast. Which is horrible. We stayed there 2 months ago. No more sausage burritos for us. This is the best Hotel in my opinion in Grand junction in the COVID era today. We have been visiting Grand Junction monthly. Most restaurants are open for inside dining on limited capacity. Unlike Denver area where everything is shut down to inside dining.

Room tip: I believe all of the rooms are excellent rooms.
Date of stay: December 2020
  • Trip type: Travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank BaseballBum
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Comfort Inn GJ, Other at Comfort Inn Grand Junction I-70, responded to this reviewResponded 12 March 2022

Thank you for staying with us! I apologize for the delay in response. I am the new General Manager, and I am working on multiple improvements. We hope to see you again this year and show off some great changes that have been made!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 November 2020

We have stayed at a few hotels recently with bad experiences. This one was a good one. Everything clean, reasonably priced, friendly/helpful staff. Even did breakfast in the morning during corona! If you ask they have eggs and bacon you can microwave in your own special container. Will certainly stay here again.

Date of stay: November 2020
Trip type: Travelled with family
Thank JasonB5558
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Comfort Inn GJ, Other at Comfort Inn Grand Junction I-70, responded to this reviewResponded 12 March 2022

Thank you for staying with us! I apologize for the delay in response. I am the new General Manager, and I am working on multiple improvements. We hope to see you again this year and show off some great changes that have been made!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 August 2020

Just imagine the bed banging into the adjoining wall Of the next room! What, exactly, is going on? The bed slides out from the headboard... yours not in the next room. And that was the end of that! Apart from that embarrassing event, the bed was nice, the room was clean, breakfast a disappointment, no original oatmeal for this diabetic, sugar only.

Date of stay: August 2020
Thank RevC F
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Joshua McNay, General Manager at Comfort Inn Grand Junction I-70, responded to this reviewResponded 11 September 2020

Thank you for taking the time out to review us! While I apologize the guests next to you were a little loud, I am happy to hear that you still enjoyed our comfortable beds. We are working on improving the breakfast to make it the best it can be. We are looking at adding more options that aren't just sugary. As we understand some of our guests may have medical or dietary restrictions, we are always looking for ways to better the overall experience. Thank you again for taking the time out of your day to review us. We appreciate your input and hope we will see you again real soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 July 2020

The desk clerk was too busy visiting with other guests to notice the long line of people waiting for service. Great that she is friendly, but after a long drive, I really don't want to have to stand and wait for nearly 10 minutes to check in! The room was so so. HVAC noisey, bed not very comfortable, but it worked for a night. Would not go back.

Date of stay: July 2020
  • Trip type: Travelled on business
    • Rooms
    • Cleanliness
    • Service
1  Thank Dwight S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Joshua McNay, General Manager at Comfort Inn Grand Junction I-70, responded to this reviewResponded 11 September 2020

Thank you Dwight for taking the time to review us! We appreciate your feedback and will be talking with the staff to decrease wait time at check in. We love to talk to our guests but we need to be aware of other guests' needs. Thank you for staying with us and providing valuable insight for us to improve on.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 March 2020

Clean, quiet, and comfortable. The virus was having an impact on everything, so the number of guests here was very low. Breakfast was limited to items that were packaged at the factory, which was very few.

Date of stay: March 2020
    • Value
    • Service
Thank William G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Joshua McNay, General Manager at Comfort Inn Grand Junction I-70, responded to this reviewResponded 11 September 2020

Thank you for taking the time out to review us!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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