Been a bit stranded in the Grand Junction area, and had to leave another property. I have always had great experiences at the Doubletree properties. This was no exception. It was booked third party, but that didn't stop Bridget at the front desk from getting me into the best possible room for my status, taking my back issues into account when I called the night before of my arrival to check on bath tub availability. Excellent customer service from her. I arrived earlier than typical check in, but Matt at the front was able to get me into that room, on a high floor away from noise. Later in the first evening, I spoke with Bridget again to discuss what I perceived to be a difference between water temperature in the shower and that coming from the sink. She shared my curiosity and had David, the eager maintenance man ready to come and check to see if there were settings amiss. By the time I got to my room, the temperatures seemed to have leveled out, so David's talents were not required. But it is the willingness to address the issue immediately that stands out. High marks for all with whom I have encountered here. Great staff, clean and comfortable room. And those cookies ... mmmmmmmm ... Thanks Team

Nikki at the Bistro was excellent! We had two dinners at the hotel while we were in town. She was the server both times. She made great recommendations. She frequently and pleasantly checked on us. She offered a list of things to do while we enjoyed the town.

Our recent stay at the Doubletree wasn't just about the accommodations, but the extraordinary staff that truly made our trip memorable. Bridgette and Jordan were both incredibly personable, warm, and welcoming. They each had a great sense of humor and were willing to go beyond the typical client interactions to have genuine, life conversations with us.

Each time we left the hotel, whether it was just a quick trip to our truck or for a longer outing, both Bridgette and Jordan made sure to make eye contact and speak with us. Their friendliness and attentiveness truly stood out.

A delightful bonus was the incredible iced water in the lobby, infused with strawberries and pineapple. Whatever Doubletree is doing, they should definitely keep it up because this was the cleanest and most refreshing water we've ever experienced.

Thank you, Doubletree, and especially Bridgette and Jordan, for making an otherwise annoying business trip enjoyable.