Nikki at the Bistro was excellent! We had two dinners at the hotel while we were in town. She was the server both times. She made great recommendations. She frequently and pleasantly checked on us. She offered a list of things to do while we enjoyed the town.
Thank you so much! We will make sure Nikki is recognized for her service!
Our recent stay at the Doubletree wasn't just about the accommodations, but the extraordinary staff that truly made our trip memorable. Bridgette and Jordan were both incredibly personable, warm, and welcoming. They each had a great sense of humor and were willing to go beyond the typical client interactions to have genuine, life conversations with us.
Each time we left the hotel, whether it was just a quick trip to our truck or for a longer outing, both Bridgette and Jordan made sure to make eye contact and speak with us. Their friendliness and attentiveness truly stood out.
A delightful bonus was the incredible iced water in the lobby, infused with strawberries and pineapple. Whatever Doubletree is doing, they should definitely keep it up because this was the cleanest and most refreshing water we've ever experienced.
Thank you, Doubletree, and especially Bridgette and Jordan, for making an otherwise annoying business trip enjoyable.
Wow, thank you so much for the great words! We are so happy you were able to enjoy your time with us while on a business trip. We will certainly make sure both Bridgette and Jordan are recognized for their great service for you. We hope to see you again down the road!
The hotel has an ok atmosphere in the lobby area and dinner at the Bistro is nice, however breakfast is terrible and expensive, there is no-room cleaning service, the room is old and smelly and parking is $12.00 per day.
Why charging for parking when you have a huge lot for guests?, plus, there is no other place to park, the hotel is not walking distance to any other place, how are we supposed to get there without a car? This charge is outrageous.
The staff at the front desk is not polite and don't try.
The only good thing was one of the waitresses at the Bistro, she was so nice and accommodating! We tipped her 25% because she deserved it.
This place is a motel disguised as a Hilton. I would not stay here again.
I am so sorry for your poor experience with us. We strive for excellence from our staff and fell short here. We are addressing all of these concerns and do hope to get another chance to show you as much better stay next time.
After super stressful day with Hilton Honors trying to charge me for rooms in Denver I physically was not even in , I had a wonderful evening at the cafe/bar in the Doubletree in Grand Junction, Co .Annie T and Chef Dan are the absolute best ! Thanks for easing my stress level tremendously! Ben and Donna Jo at the main desk were fabulous as well ! Caroline M.(Mary) Johnston - Diamond Member
Thank you so much for the kind words. We are so happy our team was able to help you have a great stay. We will certainly recognize all those who you had mentioned! See you next time!
We have been going to this hotel for 30 years before it was even a Doubletree. I love this hotel. The pool area is always beautiful. The beds are comfy. The lounge/bar food is great and so are the staff, especially Becka who always remembers what we like to eat and drink. However, breakfast sucks. The hotel used to offer normal cafe made to order breakfasts and we used to be able to order a Bloody Mary or Mimosa. Ever since Covid, the hotel has done away with most of their waiters and waitresses. Their breakfast buffet is cold and unsanitary due to no glass barrier. Most hotels include their breakfast buffets in the nightly price. Doubletree now charges for breakfast. They used to offer a coupon for it or a complimentary drink but not this time. Go elsewhere for breakfast and bring your own alcohol if you want drinks for breakfast. Also, lunch is no longer served. Everything else about this hotel is lovely although the prices have increased to almost $300 on some nights. I wish they would go back to offering an on site restaurant all day!
Thank you for the feedback. We look forward to having lunch again in the future as well as a cook to order breakfast. Lots of new fun things to come soon and we hope you can come back to enjoy them! We do understand the need to bring these back.
