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Deborah C
North Hollywood

GROSS

1.0 of 5 bubblesReviewed 14 May 2024
Booked through Wyndham Rewards. Stay was just to get a few hours sleep on a long road-trip so the price was right. Hotel is located on a strip with several other hotels. First impression, why is there only 1 car parked in the lot when the other hotels have many. Got into the room and was pleasantly surprised that it looked the same as pictured on the website. That's where the pleasant part of the surprise ended. Got up to go to the restroom & turned on the light...2 ROACHES. Packed up & hit the road.
Date of stay: May 2024
Trip type: Travelled solo
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10 - 15 of 337 reviews
Reviewed 8 March 2024

This place is awful...Breakfast- that’s a joke- there was stale cereal (fruit loops and cheerios) and 2 mini packs of donuts a mostly empty community apple juice from WalMart, community jug of milk. This place is awful. My husband’s Boss from work booked it, what a joke. They also took a deposit from my personal bank account instead of the work card? New bank card is ordered. Customer service great, amenities- a bed and a toilet. NEVER stay here again, certainly wouldn’t choose it for myself- definitely not my family. It’s like someone woke up one day and said, heck, “Let’s buy that motel, we got snacks from a road trip and some stuff in our fridge, I can slap some paint on there, new floors and call her good…..”

Room tip: Don’t plan on anything except sleep. Not worth the cost at all. They should charge $40/night.
Date of stay: March 2024
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
2  Thank Kimberly G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 6 September 2023

The room was very clean and in good shape. The beds were super comfortable. Yes it's an older motel but it's much better inside than the outside may make you think. The complimentary breakfast was better than we have seen at similar chain hotels. Definitely budget friendly

Date of stay: September 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank MA1957
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 2 August 2023 via mobile

The outside was a little shabby but the upgraded rooms were a surprise. Tony, the front desk clerk, was difficult and said he would talk with his Boss about the significant rate problem After he had charged my are $140 more than the quoted rate but there was nothing he could do tonight. We’ll see.

Room tip: Check the rate Before you hand over your card.
Date of stay: August 2023
Trip type: Travelled as a couple
1  Thank Maps23486813367
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 21 July 2023

The room was infested with insects crawling around, had to kill several. There was no tissue in the room. When we checked out I told the management about the problems and they just said it was not their problem. I also asked them to zero out my account and they wouldn't do it. Will not go back there ever again.

Date of stay: June 2023
Trip type: Travelled with family
Thank SD F
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 6 July 2023

Booked one night through priceline that chose a pet friendly hotel for us blindly. When we get to the hotel, we were told only dogs are allowed, and we had a cat, so we were not able to stay. Called Priceline to get a refund, and they told us repeatedly that the the hotel refused to do so. I understand the priceline booking was non-refundable, but despite this priceline was willing to give us a refund as the issue would have not been to prevent on our side. The hotel doesn't even mention their "dog only" pet policy on their website. Called hotel multiple times and they refuse to give us a refund. The hotel manager avoided talking about the main issue- that they are unwilling to give permission for a refund and then hung up on us. Very unprofessional, through other reviews, it can be seen that the pattern of manipulating policies to avoid giving refunds seems quite common.

Date of stay: June 2023
Trip type: Travelled as a couple
Thank ysabel g
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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