This place really is the best value. Great customer service and best price in area. They have a pet friendly section out back. They also have plenty of food options that are in walking distance from your room.
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Morgan
Real name of motel:Horizon Inn
Review of Baymont by Wyndham Grand Junction
Reviewed 13 Mar 2021via mobile
This place is like living in a garbage can.
The front desk employee Tom does not care about his guests. The heater does not wk. The WiFi does not wk. Tom will not fix it. He lies. Lie 1 it’s bigger then the Travelodge. It’s like a sardine can. Lie 2 he shampoos the carpets after every guests. The widows don’t lock. Bed bug city. They don’t hv a breakfast meal, but advertise it.
A local told us that Horizon Dr. is a bad area. Tom will not refund yur money if u check out early.
Take my advise and stay away from this street of dump motels.
Date of stay: March 2021The front desk employee Tom does not care about his guests. The heater does not wk. The WiFi does not wk. Tom will not fix it. He lies. Lie 1 it’s bigger then the Travelodge. It’s like a sardine can. Lie 2 he shampoos the carpets after every guests. The widows don’t lock. Bed bug city. They don’t hv a breakfast meal, but advertise it.
A local told us that Horizon Dr. is a bad area. Tom will not refund yur money if u check out early.
Take my advise and stay away from this street of dump motels.
Trip type: Travelled as a couple
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Guest Services, Guest Services / Front Office at Baymont by Wyndham Grand Junction, responded to this review
Responded 19 Mar 2021
Dear Morgan,
We appreciate you sharing your comments. However, we are sorry your stay was not excellent. Your claims about our service and accommodations are not typical of what we hear. Rest assured, your experience was addressed. Also, breakfast has changed due to the pandemic, and we apologize if this was not reiterated to you. We hope we can change your perceptions in the future, and we wish you the best.
We appreciate you sharing your comments. However, we are sorry your stay was not excellent. Your claims about our service and accommodations are not typical of what we hear. Rest assured, your experience was addressed. Also, breakfast has changed due to the pandemic, and we apologize if this was not reiterated to you. We hope we can change your perceptions in the future, and we wish you the best.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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31 - 36 of 340 reviews
Jfisher2021
1
Date of stay: February 2021
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
7violetmoons
Traverse City, Michigan
97
We just stayed at America's Best Value Inn in Grand Junction while on a road trip to Colorado. We found the room comfortable, clean and it had all of the usual things like a microwave, fridge, hairdryer and iron with ironing board. The best part about it was that it was quiet. We were able to get a good night's rest. The room was comparable and clean like a Holiday Inn Express or La Quinta. It was a good value.
Date of stay: November 2020
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Giri68
Yorba Linda, California
3
We stayed for a night on our way to Rocky Mountain NP. We were a family of 4 along with our pet. We had a very comfortable stay. The room was clean, spacious enough and was perfect for a one night stay. The owner was pleasant to talk to and was kind enough to give us bottled water when we asked if there was a way to fill our empty bottles. It was also cool to watch his morning ritual of feeding the birds. Overall we enjoyed our stay.
Date of stay: August 2020
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rodl811
2
We stay at a variety of hotel types. I highly recommend this hotel for inexpensive yet very nice and clean. Comfortable bed. Great location near the airport and excellent walking sidewalks to many businesses. The new underpass walking paths makes it easy to go under the interstate to other businesses.
Date of stay: July 2020
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
R9247DCandyg
1
my father came to stay from Illinois, once we got there the door was unlock (and by unlocked i mean the door would not lock and and you could easily push it open and we haven't used a key card since).
i brought my dog there (a German Shepard who is very friendly) they told me i could not have him there and that i had to leave him the car in 100 degree heat, i told then that it was way to hot for me to leave him the car for that long and that i was only visiting my father. after i explained this to him the most professional manor i could he refused to listen and continued to interrupt me, then this guy got out of his car and said he was the GM (General Manager) although i didn't get his name, he sided with the front desk man and told me i had 2 choices leave my dog in the hot car or leave, once i told him that it was way to hot for me leave him in the car even with the windows rolled down he told me i could just leave and would not let me explain, he said that i was arguing and being rude and would not let me talk. so overall as far as customer service goes it was terrible.
after that we were playing games in the hotel room, a few days in (and we spent very little time in the room itself as we were out doing stuff) the maid (if they evan had one) had not been there the room was a total mess (and i get that we could clean up after ourselves but there is only some much we can do when those tiny trash cans fill up). later that night we went to use the microwave and found a moldy microwave dinner still the microwave and then a forgotten pizza in the fridge.... that is revolting,,,,
the reason we booked this hotel was because last time we were there, it WAS good customer service and nice managers and the fact there was a good pool... this time? the managers were rude the rooms were a mess and unsafe and the pool was filled with rocks.....
overall i WOULD NOT recommend this hotel at all... the staff is incredible rude and it ruins the whole experience... the rooms are a mess and the doors dont lock....
i was not only unsatisfied but pissed at the way they treated me, my dog and my family.
Room tip: dont... i recommend the Grand Vista... better rooms... better pool... and WAY nicer and better service
Date of stay: July 2020
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Guest Services, Guest Services / Front Office at Baymont by Wyndham Grand Junction, responded to this reviewResponded 22 July 2020
Dear Andy,
All feedback is welcome and appreciated, and yours is no exception. While it was a pleasure to welcome you back to our hotel, we deeply regret that you did enjoy your experience. Your concerns have been addressed, and we are ensuring that we're keeping our best foot forward at all times, as our guests deserve nothing less than our very best. This is not the lasting impression we want to leave you with, and as you know, we are capable of much better. We hope you'll give us another chance the next time you're in Grand Junction.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC